First Horizon Bank Cumberland Blvd, Atlanta

First Horizon Bank Reviews

• B

  Buddy Chamberlin
  1

  I've had a business checking account with Iberia for about 4 years. Recently I went to open a savings account and that's where the problems began. I called the bank and they sent me docs to review and sign - only problem was they sent me docs with a completely different person's FULL Social Security Number, address, phone number, etc. I called to talk with them about this and they just said "can you delete the email?" A week later I walked into this branch asking about opening a business savings account again and they said they were a understaffed and asked if I needed to open it that day. There was no one there except me. Probably best to look somewhere else for your banking needs.

• I

  Issac Cohen
  1

  I don't usually don't write to give one star or a bad feedback to any business but I just had to take some time and write about how I feel about this branch not necessary Iberia Bank since it keeps happening and I talked to few other old clients of this branch and they had the same problem. I been their customer (Georgia commerce) now Iberia for few years. I work few minutes away from this branch but rather to drive a little bite more and hit their other branch in Buckhead since I live in Atlanta. It's been the almost the same people that's been working and maybe its time for a change. Jessi the branch manager would almost do anything not to help you or avoid you always portending he's busy doing something on his computer/phone. You would get a better attitude from Wells Fargo tellers even tho they see 100 people. The head teller is just a dry cut lady with no customer service what so ever. I would use Iberia bank but just refuse to go this one.

• R

  Renita Crawley
  1

  This BANK IS HORRIBLE!!!! I WAS WRONGFULLY TARGETED!!!! Tuesday 2/19 at 9:00am- I was excited to open a business account for the 1st time. I thought I had all my documents, but I was missing my EIN number. Riley told me I could get the IRS to fax the information to bank. But in the meantime, he could set-up my personal account. While he was doing that, I was looking up the IRS number on my phone. When I got on the IRS web page it would not let me click the number to dial. So, I got Riley's sticky note cards on his desk write the number down. I call the IRS but shortly hung-up because the lady that was assisting Riley told me that she another number which was essential the same number I JUST dialed previous. I was a bit aggravated because I was already waiting on hold for 7 minutes and I had another appointment to attend 10:00 AM. I gather my things and left. Few hours later I got a call from Riley asking, I did I accidentally grip a business card when I was gathering my things? So, I search my car, purse, wallet but I didn't see it. I give him a call back to confirm told him I'll be back on Friday to finish the business account. Friday, 2/22 3:15PM- 2nd try to open the business account. When I arrived, I told the lady at the front desk I wanted to open a business account and I have the IRS on the line to fax my EIN. The lady that was helping me didn't even know the bank had a fax machine. The was the 1st flag! The IRS confirm the fax was sent the 2 lady claimed they didn't receive it. So they provide me with another fax number the IRS confirmed again it was send. The lady received it but didn't see my personal profile set-up yet and Riley had to finish it to gain credit for the account. 2nd red flag! I was under the impression Riley set-up my personal account on Tuesday as he stated...... I go to Riley's desk. He asked me look through my purse again for the business card. I did and I found it in my wallet mixed in with the other business cards, I apologized and gave it back to him. In my mind it was a total accident. No big deal. Suddenly, the lady from Tuesday that give me the same number for IRS comes over and accuses me of stealing a business card and needed an explanation. I told it was a total mistaken it was NOT intentional. Riley and this lady when back and forth with me over a BUSINESS CARD of a PERSON I DO NOT KNOW or CARE to KNOW!!!! They were asking why would I do that? Why would I take bank property information? We saw the cameras and saw you put it in your purse. AS IF I WAS A CRIMINAL!!! They made me feel like I was a THIEF and discriminated against! I'm TELLING THESE FOLKS IT WAS A PURE ACCIDENT!!!! WHY IN THE HELL I WOULD WANT BUSINESS CARD FROM SOMEONE I DO NOT KNOW!!! They are in cahoots together saying we are trying to know why too. During this process, I felt harassed and discriminated against. After all of that they asked me are you sure you still want to open your account. Red flag number 3!!! Deep inside I didn't because I thought those actions were not called for but.... Since I just drove from Forest Park, GA to Smyrna, GA during my lunch break, was on hold with the IRS for 35 minutes to get my EIN faxed and I had ALL my paperwork I just needed my account now so I could go! They Riley started acting like my EIN number was not valid even though the IRS JUST FAXED.... After an hour and a half later, he provides me with a rejection letter stating they cannot open my account with no indication of why!!!!! NOW, I FEEL LIKE THIS IS DEEPER MATTER AND I FEEL BEING WRONGFULLY TARGETED!!! Please see the attachment below: (As you can see there is no REAL reason checked why I could not open an account) After this experience I would not RECOMMEND ANYONE to BANK HERE! I work too hard to give my hard-earned money to an organization like this! PLEASE DO NOT WASTE YOUR TIME HERE!!!!

• C

  CatamaranExperts Bryan Crabtree
  1

  Don't waste your time with this bank for an account or mortgage. There a bait and switch that makes it look easy online and then turns worse than Bank of America in terms of crapy service and red tape.Banks like this end up being gobbled up by bigger banks and any advantage that is perceived or real Will evaporate anyway. The good news is there is no advantage to this bank as it stands now.. Don't waste your time

• P

  Panda Bear
  5

  Best ceiling panels of any branch

• J

  Jared Erickson
  5

  Great service! Been with them for years