First Convenience Bank S Greenfield Rd, Mesa

First Convenience Bank Reviews

• M

  Mr. James
  1

  I should of listen to the reviews of this bank! Don't bank here if you can't deposit more than 500 after hours at Walmart. And when you do a cash deposit at Walmart after hours it'll take a day or 3 for to go through. Should be instant! Going to open another bank somewhere else. Good luck everyone

• N

  Nicholas Larkins
  1

  I truly don't understand how this bank still exists. It's always an issue to deposit a check when I have an account here. Turn me away when I get a paper check because it wasn't direct deposited or I haven't signed up for direct deposit. Cash deposits are always on hold for at least 5 days because I overdrafted my account once (which I brought my account positive and paid the late fee). The ladies are rude and act like my bank account info is private for them only. I ask why there's an issue and they always say "I'm sorry we can't say why, you need to verify its your account and then we'll email the issue", even after I've shown them my driver's license, but it's not enough, like WHAT!! I just don't understand how a bank can still be around when they don't accept money or allow funds to become available on their terms. I'm opening a new bank account somewhere else. This is very unprofessional.

• V

  Victor Vasquez
  1

  Went in to deposit my check, they wanted to put it on a 7 day hold????? But when I went to the location by the 202 near Arizona ave. They put the same check in no problem this was a waste of my time I’ve had the same account with them for a year this is just really inconvenient if I was you I would bank with someone else and not even waste your time

• R

  Rocky Herder
  1

  Customer service is bad I hate the service from the he/she guy I always have issues. The manager has no customer skills an is snobby all customer service share the same attitude from. I was waived of an another assistant came an spoke to me. Them claimed tht customer service from the 1800 number had more authority over there branch then the 1800 number claimed the branch had more control. I don't know who's was lieing. I wouldn't recommend this bank or service to anybody else. I should have read the reviews on there poor service I would of went else where banking

• M

  Mama Bear
  5

  I have been with this Bank for 11 years I started in Texas I frequent this particular branch in mesa Az and I have never had a bad experience EVER I have deal with almost every employee they have always gone above and beyond to try and get things straightened out and done for me.

• J

  Jose Chavez
  5

  Very busy but attentive and welcoming!! Started a new account and with the help from Dulce, she made the process simple and easy. 10/10 great customer service and very knowledgeable definitely recommend this location and her to open you a new account forsure

• W

  Wade Gordon
  5

  This bank is great! Every time I have a question or an issue they take care of it in a prompt and professional manner. I am always treated with respect and consideration here. We've been customers for 4 years and we have never had a problem. Thank you to everyone who works at this branch!

• J

  Johnny Gunz
  1

  Don't bank with these people. It's Walmart trash. For 3 days now you can't even call the bank. Busy signal or the bank itsself telling you their phones are down. I have no desire to bank with people who can't even keep their phone on. My daily bank text with my balance has stopped coming. The app isn't working and you can't call them either.

• B

  Brandon Gaffney
  1

  Don't use this bank at all !! I chose to use them cuz they're open 7 days a week. There's been tons of errors on my account left and right and in-store they can't do anything so they tell you to call customer service. plan on waiting at least an hour almost every time and then telling it'll just make requests for it and never anything gets done. I'm out over $200 in random fees that shouldn't be there and they say they'll make a request for them to be refunded never happens!!!! you call back in and ask what happened with the reques and they don't have record of it even being done and tell you they will make another one. Basically just up get you off the phone. I'll be closing all my accounts today

• D

  Daniel Khurst
  5

  BEST BANK IN THE UNITED STATES. BofA was terrible, Wells Fargo Was SUPER Awefull, Chase is even worse. I had an Auto Loan at 21% Intrest from GM Financial. I made a call to This branch that I banked with, asked to do a refinance, within 3 days I had been aprooved for 18K at 6.25 % with a credit score of 625. AWESOME EXPERIENCE, Lowered my monthly payments by $80.00 and lowered my total payments by 18 months. 3 year loan total. I tell everyone about this bank, EVERYONE who uses a bank with COMMON SENSE. . .