First Community Credit Union Ne Park Ln, Fairview

First Community Credit Union Reviews

• B

  Bruce-Diane Siggson
  5

  Most financial institutions have similar programs that they can offer their customers but each institution has its own set of employees and that is where First Community Credit Union shines. These are the nicest professionals you’d ever want to deal with. That also says something about management because any manager can hire people but not every manager can hire great people and keep them. Everyone here has a sense of humor and a great attitude about wanting to help you do the things that you came there to accomplish. I recommend this credit union to anybody and everybody.

  Response from the owner

  Thank you for the shining review. Our company places high importance on employees and cultivating positive working environments. We are pleased to hear you received excellent service from our staff. Thank you for your loyal membership!

• B

  Bigmatt503
  5

  We've had two auto loans here and both times nobody could beat the interest rate. Easy process beginning to end.

  Response from the owner

  Wow, it's good to hear we were able to help you with two loans at a great rate! It's our mission to deliver exceptional service and we are thrilled that is what you received.

• O

  One Of A Kind Shop
  5

  The best place to get a loan!! I have never had a better experience in any bank, the experience was amazing will definitely do my Commercial loan here

  Response from the owner

  Thank you for your 5-star review. It is our mission to deliver exceptional service to our members and we love hearing that is what you experienced from the staff at our Fairview branch.

• J

  Jared Friend
  2

  Made us wait for a auto loan check, after waiting 15 minutes we were informed that the person that could help us was getting coffee. As we were waiting wife asked to use restroom but they refused and told her she could walk to Target and use their restroom. Pretty bad customer service.

  Response from the owner

  Please accept our sincere apology. This is not the type of service we are committed to delivering. We pride ourselves on providing excellent service. The Branch Manager, Khari, at our Fairview location will reach to you to discuss the details of your experience. To comply with privacy and security regulations, we do not have publicly accessible restrooms at this location.

• W

  William Turner
  5

  This ATM is very good, i come here all the time when im visiting my friend in Gresham

  Response from the owner

  That's so great to hear! Thank you, William.

• A

  A G
  1

  I am not a member of this bank but I used their ATM and I entered my pin wrong once and their ATM said it destroyed my card for security purposes. The bank couldn't return my card to me. Dont recommended going here for any transaction because they're just going to steal your card, shred it and tell you its not their fault.

  Response from the owner

  We apologize that you were experiencing an issue entering the correct PIN for your card and could not complete the transaction. The ATM retains cards after several invalid PIN entries to protect consumers if their card was stolen and used fraudulently. We are committed to protecting the financial well-being of all those that transact at our ATM network.

• M

  Mary Prater Riordan
  1

  I’ve always been very happy with the service I’ve received at First Community Credit Union, that is until today. I can shop anywhere as long as I wear my mask due to Covid 19 concerns. However, an appointment is needed to enter the lobby of the CU. This is ridiculous and inconvenient to say the least. When I checked the hours online this was not shown unless I scrolled down on my phone. Then once I was allowed inside only to discover they could not process my stimulus “card” for a deposit or cash. I’m now sadly considering switching to another credit union due this fiasco.

  Response from the owner

  I am glad we were able to reach you by phone to express how extremely sorry we are for your less than satisfactory experience with us that day. We truly value your membership and apologize for any inconvenience we caused. Thank you for contacting us with this valid information. We hope you give us another opportunity to provide the service you deserve.

• K

  Kayla Lowery
  5

  I was told “no” by another lender and decided to check with Kevin and Khari before giving up hope on buying my first home. Kevin and Khari worked so hard to get me approved, even after many rounds of paperwork. They both took the time to explain every step I needed to do and were very prompt in getting back to me. AND they got me a super awesome rate- better than anywhere I could find!! I am so so so happy and thankful the other lender said no so I could work with Kevin and Khari. I can’t recommend them enough. We are now lifetime members and will always come to FCCU first for all of our needs.

• J

  John Deodato
  5

  I've been a member of FCCU since 1995, and would never go back to a dealing with a commercial bank. They have some of the best loan interest rates available and the people at the Gresham branch have always been great to work with and very helpful. Their website and available on-line banking is very easy to use as well.

  Response from the owner

  Hi Rob, Thank you for sharing your personal experience with First Community Credit Union in Fairview. We love hearing from our members and are happy to hear you are pleased with our products and service! Thank you for your loyal membership!

• K

  Kevin Russell
  5

  Great people , great rates . My favorite bank ever

  Response from the owner

  Thank you for sharing your experience! We love hearing from our members.