First Community Bank Northside Dr, Summersville

First Community Bank Reviews

• A

  Anthony Petry
  1

  If I could give this bank negative 1000 star's I would!!!!! they don't abide by contracts drawn up by the bank them selfs they robbed me and I'm disabled so they took advantage of me!!! People "BEWARE" YOU WILL BE ROBBED!!!

• S

  Steve Dorsey
  1

  Worst refinance I've ever experienced. They were in a hurry to get things started but, when it came to closing they drug their feet, asking for info they already had and , a closing date that was changed Only communication was thru email. No returned phone calls and, never answered the phone. Typically you would go a month without a paymentand, that's what I was told,,,,, not so. Payments started immediately. Will I do business with this bank again ???? Absolutely not. BBB will be contacted. It's a shame, a small town bank, treating customers like a number

  Response from the owner

  Dear Steve Dorsey: We are always concerned when we receive low ratings and comments like this. We will make sure your comment gets to the right person. If you have further questions, please reach out to our Client Care at 800-971-4671. Sincerely, First Community Bank.

• D

  Dustin Black
  1

  I've been locked out of my first community bank app for almost 3 weeks. I've tried calling the 1-800 number numerous times but can't get through. Sick of it

• U

  Unknown Name
  1

  Employees are rude and handle service in an inappropriate manner. Another example is I had closed out an account, a day later the bank withdrawal my account $2 for a statement fee + $36 overdraft fee even tho the account was closed out the day before. Seems anything turns into an issue with First Community Bank, and is a fighting battle. Do not recommend banking with FCB due to issues I have had for years with them, & as well as many people I know.

• j

  jill barnhouse-bragg
  5

  There is no other bank I would rather hold an account with. My fiance and I had a joint account open for over a year, and there were some errors made by both of us that caused our account to be horribly overdrafted. We of course planned to get everything cleared up as soon as we possibly could, we just had to wait on the IRS to deposit our tax refund. Milissa did everything in her power to make sure we didn't get any excess fees or penalty charges. She was amazing. So helpful. She closed out our existing account and opened a new one for us the same day our tax return was deposited. They really do work with you to make sure you don't have to pay fee after fee like other banks do. I feel extremely blessed to have Milissa and all the girls at the Summersville Branch on our side!!

• S

  Sharon Cole
  5

  Best bank in Summersville. Wouldn't bank anywhere else.

  Response from the owner

  Dear Sharon Cole: We are always thrilled when we receive a 5 Star Google rating with a positive comment like yours. THANK YOU. Sincerely, First Community Bank

• k

  kandie stephenson
  5

  I had an account with BB&T for about 10 yrs, left them last year and came to First Community. I couldn't be happier, great customer service, my deposits go into my account immediately, and they always put deposits through first before deductions so they don't overdraft your account.

• l

  laura Townsend Smith
  2

  Some of the worker's need an attitude transplant because the attitude they have isn't working

  Response from the owner

  Dear Laura Townsend Smith: We are always concerned when we receive low ratings and a negative comment. We will make sure to share this with Branch Management. If you ever have concerns, we encourage you to contact our Client Care at 800-971-4671. Sincerely, First Community Bank.

• K

  Kelley Mcnutt
  5

  Wonderful and professional ppl who are always willing to help.

  Response from the owner

  Dear Kelley Mcnutt: We are always thrilled when we receive ratings and comments like yours. THANK YOU. Sincerely, First Community Bank.

• P

  Pam Holcomb
  5

  I am sorry you did not get an answer. There is a phone number listed in error by phone Co. I assure you we directly answer as many of the 7 lines as we can.