First Commonwealth Bank Hempfield Blvd, Greensburg

First Commonwealth Bank Reviews

• C

  Chrisy Kosmann
  1

  I'm a long time regular customer that uses the drive threw once a week. My money is always wrapped nicely and I always have required amount to use it and my name, account number and amount on paper since they don't provide you with a deposit slip anymore. This morning, I was waited on a rude young woman that first asked if I was making a deposit in a smart rude tone. What else would I be doing with it? It's cash???!!! Then in another smart tone she said you need to come in next time I almost ripped it. First off, it was a small amount, second, I had a gum band around it. She ended my visit by telling me to have a nice day in a sarcastic tone. You need to check the people you hire. I wish I would of gotten her name.

• T

  TRINA George
  1

  I try to reach them email and phone, and never get a call back. I work full-time during their business hours, and also have a second job. It's almost impossible for me to stop in at the facility. Why is so hard to find out what I have in my retirement funds? I NEVER get anything by mail or by email from them.

  Response from the owner

  Hi Ms. George, we are sorry this was your experience with our Greengate branch. We have shared your feedback with our leadership team to ensure we can create a better experience in the future. If your concern has not been resolved, please call your local branch or our Engagement Center at 800-711-2265. Thank you for the opportunity to work with you to fix your concern and improve our customer service.

• A

  Adam Wareham
  1

  Please don't ever bank here.this bank is a joke they will close your business and personal accounts with out reason,even if it's in good standing for over 10 years. Not competitive with out banks. Will. Give you nothing but excuses when it comes to loans. And won't match other Banks rates. 1 star is to good for these clowns.

• S

  Strappin
  1

  The big lady stared me down and accused me of being abusive when I had to go cash a security deposit with my ex gf, the worst experience I’ve had in any business..

  Response from the owner

  Hi, we are sorry this was your experience with our Greengate branch. We have shared your feedback with our leadership team to ensure we can create a better experience in the future. We appreciate the opportunity to learn about what we can do to improve our customer satisfaction and if you have any other concerns or comments, feel free to reach out to your local branch or email us at [email protected].

• S

  Sarah McKinley
  1

  I’ve been to this bank twice now, and both times the bank tellers were very rude to me. They asked me inappropriate questions about my checks that I was depositing. I’m disgusted with how they treated me. They treated me as if I was some kind of criminal. Avoid going to this bank!

• K

  Kenneth Eash
  5

  Great bank . Have been banking there since they opened. no complaints. It's A BANK !!