First Capitol Pawn 1st Capitol Dr, St Charles

First Capitol Pawn Reviews

• l

  lamont walker
  1

  Wasnt greeted when I walked in. I never patronize placed who only greet 1 person or a certain group. Didnt have much. Inventory looked as if they were closing down

• J

  Joshua Christie
  1

  Don't come here if you're looking for any type of fair prices for your things. They will lowball you into the ground. I would not recommend them

• B

  Benjamin Messina
  5

  The owner is pretty cool and the dude in the hat is chill as well

• B

  Briana Moody
  1

  *BUYER BEWARE* Bought a tv from this pawn shop that has an internet connection issue. The tv will not stay connected to the internet, it's a smart tv. I brought it back in the 48 period for an exchange or a return. I was refused either because they say the "tv is working". After trying to explain to them no smart tv should have to keep being reconnected to the wifi every couple of hours they still refused to even exchange the tv for another tv the same size. If there wasn't a problem with the tv itself I wouldn't have a complaint. If the tv's they sell don't have problems then there wouldn't be an issue exchanging it for another. I have video footage of the error messages, pictures, and screenshots of our wifi service having no internet connection issues and the tv being either unable to connect or having lost connection. All other devices in our home work fine on the wifi EXCEPT this tv we bought from this pawn shop. The fact that they weren't even open to discussing exchanging the tv is what really makes me upset. Don't sell me something, telling me it works, give me 48hours to test it out and tell me I can bring it back if there's a problem, then I get it home and it's not working and now all of a sudden there's nothing you can do about it. That's a bad business practice. Wouldn't be surprised if their other electronics are shotty and being passed off for "working fine". Store owner never entered the conversation either. I'll write a negative review about this place every single day if that stops people from buying here. Bad business practices.

• S

  Sherri O'Connor
  5

  The gentlemen were very nice and helpful. Their offer was very generous!

• S

  Sadie Swisher
  5

  Such a fantastic place! The employees are always friendly, knowledgable, and helpful. They have great selection on a large variety of products, and they go out of their way to help get you a good price. I've been to other pawn shops, and this is by far the best one.

  Response from the owner

  Thank you for the praise! We do hope you'll stop by again soon for holiday sales!

• J

  Jeff Briggs
  4

  Very fair and honest. They have helped me out plenty of times and genuinely seem concerned about you getting your stuff back. I'll always use First Capital Pawn

• R

  Renee Sullivan
  5

  I am amazed that this place is only rated a 3! To my surprise, the staff was very friendly. They were quick to help me find what I needed, and they even gave me a great deal on a gold chain! After reading the reviews, I almost didn't give them a chance. They were one of the only places open on a Sunday, and I almost didn't have a choice but to go there to get what I needed. I'm very glad that I went! I'm going back this afternoon to get another chain that I saw when I was there LOL you can't beat the quality for the price! I would've paid 2x more if I would've went to Crestwood coin and jewelry like I usually do! Big THANK YOU to the guys that helped me yesterday!

• C

  Casey Dale
  1

  While back 6-7 months ago i pawned something here and they gave me a very good deal and good service i returned for my items and they made over $350 on me on one loan. Today i went in with the same item with the same loan amount and they wouldnt even give me half of what i was looking for. This place is going down hill ill never go back or refer business here

• F

  Fred M.
  5

  I brought my item in their pawn shop yesterday and they gave me a loan for exactly what i was asking for. The staff there were all friendly and knowledgeable. I will continue to go to this shop in the future.