First Basin Credit Union Golder Ave, Odessa

First Basin Credit Union Reviews

• M

  Monick Garcia
  5

  Best place to have a saving and checking. They are very patient and nice. This place is always clean and they have a relaxing waiting area with couches/seats. They also give my kids lollipops 🍭 which they love so much. Love the respect they give to others even when customers are ignorant and mean. Thank you First Basin Credit Union workers for being kind and patient.

  Response from the owner

  Thank you so much for your kind words and 5-star review, Monick! Member service is our top priority and we are always thrilled to hear stories from our members proving it. We sincerely appreciate your membership, support, and recommendation of First Basin Credit Union!

• W

  Woman of Faith
  5

  I love ❤️ this bank I have been with bank for many many years. Verónica is so sweet and kind. All the ladies that work here are great. My kids love ❤️ this bank as well. Thank YOU all for all your hard work. So thankful for for having a bank that cares for their customers. Sending you all a big hug 🫂 stay safe and healthy.

  Response from the owner

  Thank you so much for your recent review and the very kind words! We love our members and truly appreciate your feedback. Big hugs back at you and hope you have a wonderful weekend!

• B

  Brenda Gifford
  5

  Tellers were fast and courteous. I saw it was so nice of them to send me some dog treats for my dog. Thank you so much!!!

  Response from the owner

  Brenda, thank you so much for the 5-star review! We are so happy that you (and your dog) are part of the First Basin family!

• W

  Wendy
  5

  I enjoy going to this branch. The girls are friendly and Veronica always calls me by my name!! Great place!

  Response from the owner

  Thank you so much for your recent review, Wendy! We appreciate your feedback as it helps us continue to improve your member experience.

• A

  Ashley Carrasco
  5

  I never have any trouble with First Basin, everyone is always so nice and helpful.

  Response from the owner

  We are so happy to hear you are pleased with the service we provide! Thank you for the 5-star review, Ashley!

• G

  Garrett Corbell
  5

  Love the people at the Golder branch! I live on the other side of town but will travel to see them.

  Response from the owner

  We appreciate your 5-star review, Garrett!

• E

  Elle Moreno
  5

  They were really nice and give the kids incentives to save and little free gifts. I switched to them because I’m sick of Wells Fargo and their nonsense.

  Response from the owner

  Elle, we are so happy to hear you made the switch to First Basin! We are thankful that you have trusted us with your financial needs and hope your kids enjoy being part of the Kidz Club Super Savers.

• C

  Cathleen Hamilton
  5

  I have been a member since 1997 and have always had great service!

  Response from the owner

  Cathleen, we cannot thank you enough for your long time membership with First Basin Credit Union! We appreciate all of our members tremendously and love to hear these stories. Thank you your membership and for taking the time to leave us a 5-star review!

• H

  Heybodi Cereceres
  5

  jocelyn was an amazing helper, all personnel was very helpful and friendly.

  Response from the owner

  Thank you for the 5-star review and shout-out of our Super staff!

• S

  Samuel Rodriguez
  5

  Way to go Lulu and the girls!!! Thank you for all you do in serving the good folks at First Basin’s Golder branch!!

  Response from the owner

  Samuel, thank you for the 5-star review and positive feedback! We appreciate it.