Big Tex Pawn Shop N County Rd, Odessa

Big Tex Pawn Shop Reviews

• G

  Greg Gardner
  1

  This Pawn shop is a joke. Of course you have to have an ID to pawn something this guy is asking for your social security number as well with that much information they could do anything on top of that the amount of money he offers is way under what most pawn shops will loan very sketchy establishment. With all this in mind I wouldn't buy anything nor would I pawn anything ever again and suggest others do the same we need good companies in the Permian basin not ones like this.

  Response from the owner

  We’re sorry to hear that you had an unsatisfactory experience. However, we'd like to clarify that by law, Military Lending Act (MLA), we are required to login to their website and run a person's name, social and birth date to determine if they are active duty military. Any organization that makes any kind of loan is required to do this. This is the reason active duty military members get a fixed loan interest rate. We are not allowed to simply accept your word for it. If you would like to discuss your concerns further, we encourage you to reach out to us directly.

• j

  justin holloway
  5

  I had about 10 guns shipped to Big Tex. I was worried because I was working out of town for about a month. With no issues they held my guns for me until I was able to come in and pick them up. I had ordered a Ruger Precision 6.5 all black. The place I ordered it from didn't have the Talo I wanted. Upon picking up my guns I noticed that Big Tex had the exact gun I originally wanted. We made a deal and I traded and paid the difference and ended up purchasing another firearm also. They stayed past closing to complete transaction. After leaving I decided I wanted one more gun. I knew they were closed but I thought what the heck if I go back and they don't order it I really don't need it. When I went back to my surprise they unlocked the door and ordered my gun. Experience was phenomenal, they treated me as family, and prices were really better than I thought they would be from a pawn shop. I can't wait to pick up my gun tomorrow and see what else I might buy.

• K

  Kayla Rainey
  5

  Amazing customer service and beautiful items, they actually clean their stuff before just putting it out there like those other pawn shops.

• D

  David P.
  5

  These guys are awesome! I've been doing my FFL transfers with them for a while now and it is the best you can get! Best customer service! these guys are very knowledgeable friendly and reasonable with prices!.. I would say the best pawn shop in town! you should definitely come check them out!

  Response from the owner

  David, thanks for your review! We're happy to serve you, and we look forward to doing so again.

• W

  Wallace Dunn
  5

  This is a GREAT place to go shopping for tools, power tools and GUNS. They have a rather large assortment of handguns, rifles, and shotguns. I was surprised to find out they are also a NEW gun dealer. The owner, Rhonda, is a super nice lady. I have ordered several guns through them, and also used them for FFL transfers for online purchases, and when I had to ship guns out of state. The staff are friendly and knowledgeable. Try them out.

  Response from the owner

  Thank you for your positive feedback, Wallace. It has been our pleasure to assist you with quality service. If you need anything else, don't hesitate to give us a call.

• K

  Kyle M.
  5

  There good people to do business with weather you need a loan or if ur in the market to buy they have good deals and great prices. I bought a system for my car. And they hooked it up and tested every thing before i bought it. Thanks

  Response from the owner

  Thank you for the five star review, Kyle. We always strive to provide the best experiences for our customers every time. If you ever need anything else, please never hesitate to give us a call.

• G

  GreenMan 0352
  5

  I've been in here a couple of times now and am a gun collector. I'm actually a gun addict but but the technical term is "collector"! Anyway my first time in here my father in law brought me. And lo and behold they had a 6" chiappa rhino with my name on it! I snagged that bad boy at way below market value! I was thoroughly surprised and pleased! Usually a pawn shop charges darn near retail value but I saved about $400 dollars with them! I usually don't buy used since most people have a ridiculous price but these guys are always helpful friendly and they are extremely well priced!

  Response from the owner

  Isaiah, thanks for taking the time to share such a great review! We hope you’re enjoying your Rhino, and we look forward to seeing you in again soon!

• A

  Adam Gryder
  5

  Best Pawnshop in the Permian Basin no doubt about it. Great people always friendly and they run a good clean establishment, I've been doing business here for years and will continue to for years to come I'm sure, and yes the firearm selection is one of the best in town.

  Response from the owner

  Thanks for the five stars, Adam! It’s always a pleasure hearing from our clients, and we’ll be sure to share your fantastic review with our staff. We look forward to serving you for years to come!

• J

  Jimmy Craig
  1

  They lost a 100 cash sale due to them not wanting to pay tax. They wanted 100 plus tax and I said I would give them 100 even for the item and they said "why should I eat the tax?" I went next door and got a better item for a lower price.

  Response from the owner

  We greatly appreciate the offer made. It's always better when we can both agree on a price. Please come in and visit us again. We are always happy to try and make a deal. I can't say that we can always accept an offer, but I can honestly say that I'm willing to listen to one. Your business is very appreciated. Thank you.

• J

  J
  5

  Excellent experience when I purchase more firearms I will be sending them here. Very friendly staff made me feel very welcome.

  Response from the owner

  Thanks for the five stars, Jeremy! We look forward to working with you again.