First Bank of Dalton E Walnut Ave, Dalton

First Bank of Dalton Reviews

• K

  Kendall Rankhorn
  1

  I would have liked to give this bank a better review. However, when I first moved to Dalton I was looking to change banks; I came here and spoke with a lady who opens new accounts. Now I understand the bank has 100% right to turn anyone away and I’m good with that. What I’m not good with is ignorance or lies, it’s one of the two here. I told the lady I had recently filed for bankruptcy due to some issues, and my lawyer suggested I change banks. Rather than just saying my credit wasn’t good or I’m a risk, I was told you know the debt collectors can access your bank information even when you change banks through credit reporting sites, and she was worried my account would be continuously overdrawn. So basically she thinks and tells customers your bank account number is posted on credit karma or Experian for everyone to see and take money from freely.. As someone who has actually worked for a bankruptcy attorney in Chattanooga I knew she had no idea what she was talking about. 1. After filing, a letter is sent to all creditors to cease collecting and you are not to pay until the judgement. 2. Bank account numbers are private and not public information. The only way creditors would get my new account number is if she gave it to them, which she probably would. 3. If they were by some miracle to take a payment, all I do is provide them a copy of the bankruptcy letter from the attorney and they are required to return it and a good bank would waive the fee, it being a creditor mistake.

  Response from the owner

  Mr. Rankhorn- I am sorry this experience did not meet your expectations. Our goal is always to be knowledgeable and provide the best possible experience for our customers. We would like to get a bit more information from you in order to improve the service we provide. Please call Kyle Ray at 706-529-5106 or reply here with the address of the location you visited. Best, Jennifer Director, Communication & Culture

• J

  John V. Shutters
  5

  The best bank I've ever used. Very friendly staff and always available when you need them. Also, I recommended this bank to my employer who moved his business account(s) to First Bank of Dalton as well.

  Response from the owner

  Thank you, John! Our #1 goal is to be here for our customers. Thank you for trusting us with your financial needs and for referring others you know!

• R

  Robert W. Kimmel
  2

  Mary Ann Hasty was just a little bit rude on how she handled my transaction. All the times I've cashed my payroll check this is the first time I've encountered a problem. Remember... It is easier for a camel to go through an eye of a needle than for a rich person enter into Heaven.

  Response from the owner

  Mr. Kimmel I'm sorry to hear that your recent experience did not meet your expectations. Our goal is to always provide exceptional customer service. If you would like to further discuss, please give me a call at 706.226.5377. Jennifer J.

• D

  Debbie Prince
  5

  I've been banking with First Bank of Dalton for six years. They friendly, professional and very helpful.

• C

  Christian Hernandez
  5

  Great people very friendly and will help with whatever you need help in highly recommend this bank

• T

  Toni Elise Doll
  1

  Dont ever trust this place. The nicest one is Ms. Wendy and a couple others

• T

  Tony Holden
  1

  Very unprofessional, be very cautious of this bank.

  Response from the owner

  Hi Tony- I am very sorry to hear that we have not met your expectations at First Bank of Dalton or First Bank of Calhoun. I would be happy to talk to you to see how we can improve. Please feel free to call me at 706-226-5377. Best regards, Jennifer J.

• R

  Ross Rogers
  5

  Great service . They care about your business .