Store Directory > Installment Loans Near Me > Illinois > Geneva > First American Bank
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Bank

First American Bank S Randall Rd, Geneva

3.6
(6)
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Phone:

+1 630-262-6200

Website:

https://www.firstambank.com/About/Connect/Branch-and-ATM-Locations/Geneva-IL

Address:

1789 S Randall Rd, Geneva, IL 60134, United States

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    First American Bank Reviews

    3.6
    6 Reviews

    • P

      Paul Zabel
      3

      I have been banking with First American for a long time. They are very friendly at the Geneva branch and on the phone; however, that doesn't always equate to good customer service. For the first time in my life, my checking account was depleted and over-drawn. This is not how I roll. I have been trying to transfer funds from my other bank and I keep hearing..."there is nothing I can do"..."it is an auto-mated process"..."it takes five days to transfer funds"...bla, bla, blah! In this day and age with Zelle and Venmo, it shouldn't be this hard to transfer funds and resolve this issue. The money was sent ACH two days ago and First American is telling me they still don't SEE the funds! But the worst part of all this...she tried to solicit me on re-financing my mortgage with First American. This is not customer service. I will be closing my account.

      Response from the owner

      Paul, we are sorry to hear you had a poor experience. We’d like to discuss this with you and resolve any issues. Please call us at (630) 262-6200 .

    • b

      brian hogan
      5

      Everything was easy and I felt like everyone at thank bank was happy to have me there.

      Response from the owner

      Hi, Brian. Thanks for taking the time to share your positive experience. We truly appreciate it!

    • K

      KC Marie
      5

      We have been First American Bank customers for over 20 years and we have enjoyed excellent service. The bank staff is very friendly and we are always greeted personally when we visit. We are now living in Florida permanently and miss the banking relationship we had in Geneva, IL.

    • M

      Michelle Geen
      1

      DO NOT DO BUSINESS WITH FIRST AMERICAN BANK! THEY AREUN-AMERICAN! THEY MISLEAD YOU TO THINKING YOU WILL RECEIVE PERSONAL ATTENTION. I HAD SBA SEND ME A BUSINESS LOAN IN MY BUSINESS NAME. AFTER MAKING ME JUMP THRU HOOPS PROVING I WAS SYNONYMOUS WITH MY BUSINESS NAME USING MY TAX RETURN, THEY STILL SAID THEY WERE SEND ING THE FUNDS BACK AND HAVE YET TO SEND THEM! THIS IS COSTING MY BUSINESS SO MUCH UNNECESSARY STRESS AND HINDERING PRODUCTIVITY! IN A PANDEMIC WHEN THE GOVERNMENT IS TRYING TO HELP SMALL BUSINESSES…FFIRST AMERICAN HAS INTERFERED AND PLAYED “GOD” WITH MY FUNDS!! THEY ARE THE WORST!

      Response from the owner

      Hi Michelle, we are sorry you had a poor experience. Please call us at (630) 262-6200 so we can resolve any issues.

    • P

      P L
      5

      Aside from the benifits of First American Bank, the friendly and knowledgeable staff really make it a pleasure to bank here. Everyone is always smiling and polite.

    • K

      KyleTheDoc
      1

      Terrible customer service. They do not have a 24/7 customer service number. My account is frozen for whatever reason and there is nobody availble to help me until Tuesday and today is Saturday. Switching banks on Tuesday.

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    FAQs

    • 1. How Can I Contact First American Bank?

      Simply dial this phone number +1 630-262-6200. You can also enter their official site and submit the loan request form online.

    • 3. How Can I Get a Loan at First American Bank?

      To apply for a cash loan, you can enter their official site and submit the loan request form online. If you are searching for payday loans, you can visit our website for more details.

    • 5. What to Do if I Can Not Pay Back My Loan?

      You can communicate with your lender if you have difficulty making the payments. Different lenders have different solutions to payment respite. Please go over all details before signing any loan agreement.

    • 2. What Is the Site Of First American Bank? How Can I Access This Store?

      First American Bank is situated at 1789 S Randall Rd, Geneva, IL 60134, United States. You may check out the map and find the most convenient way to access it.

    • 4. Is First American Bank an Agency or a Lender?

      First American Bank is a Bank. To make your lending process hassle-free, we get you connected with a large network of trusted lenders over the internet. You can visit our platform to secure a personal loan online with no hard credit check.

    • 6. Does First American Bank Offer Bad Credit Loans?

      Yes, but if you want to improve your likelihood of success, we can help you out! Just turn to our online service to secure a long-term installment loan even with your low credit scores.