Fifth Third Bank & ATM S Missouri Ave, Clearwater

Fifth Third Bank & ATM Reviews

• C

  Ciara Garcia
  1

  Literally the worst bank of all existence! Zero help. Phone support is garbage. They literally hang up on you. Mobile app doesn’t work.

  Response from the owner

  Ciara- I’m sorry you’re having issues with your app. Previously, you may have contacted our general customer service number. We have a Social Media Department with specialists designated to assist you with your needs. Please give us a call at 1-877-833-9973.

• P

  Peace Maker
  5

  New management is amazing! Hes very friendly, competent and quick to handle business! Natalia and Cheryl are always reliable and steady. If I ever have issues with accounts Natalia is my go to person. Austin is a great guy also. Sharp fast and easy to deal with. Great bank!

  Response from the owner

  Thank you. We appreciate your support. 👍

• K

  Kayte Bush
  1

  My former branch was up in Dunedin, now, this one is 4 minutes from my house and, I'd rather drive a half hour up to Dunedin. The "branch manager" Cliff, is a pretentious, judgmental, unhelpful, condescending and RUDE person who clearly does not embrace 5/3's Mission Statement. (he should probably Google it) and none of the people from the 800 number online or other branch managers cared to deal with the issue. 5/3 bank has become a huge disappointment, with this branch blazing the trail. Take your money elsewhere.

  Response from the owner

  Kayte, We value your opinion and appreciate you taking the time to share your experience with us. We'd like to see if we can help you. Please call us at (877) 833-9973. Thanks!

• N

  Nicole C.
  5

  I have never loved this specific bank so much. Natalia is wonderful and I love working with her. We relocated and had to go to another 5/3 branch to apply for a card.. I never heard anything back in 4 days , and even had no response after I tried to contact the person- so I called Natalia and she told me exactly what I needed to get approved and even said she would call the other 5/3 bank and tell her she spoke with me. Amazing customer service.I feel like she truly DOES CARE by helping people. I wish this was still the closest bank to us, we really love this one!! Thanks, Natalia :)

• M

  M
  1

  Horrible customer service. The lady on the phone would not help me for the life of me this morning. I don't drive and she said I had to come in person. So I called the bank on Ulmerton and they help me so my issues over phone. Go to Ulmerton location if you need customer service avoid Missouri location.

• S

  Shanda Thomas
  1

  Don't go in if you are in a hurry. People move like sloths. 3rd time I've needed to go in the bank Everytime takes forever. Any other 53 moves at a decent pace.

• M

  Mindi
  5

  Great staff they are very kind!! I love this bank!! Highly recommend.

  Response from the owner

  Hi Mindi, thank you taking time to for share your positive experience with us. We appreciate you! Have a great day!

• B

  Brianna Rizzo
  1

  I never get fast and efficient customer service here. They have enough people to help 2 customers at a time and the guy just ignored me and went to the drive through window when I was there first.

• S

  Susan Norcross
  1

  Horrible on a Saturday. Had to wait 30 minutes for a simple transfer because they only have 1 person that handles those and she was opening an account for someone.

• B

  Bruce Martin
  5

  For anybody that doesn't know. It's called Fifth Third because Fifth Bank and Third Bank merged.