Fifth Third Bank & ATM E State Blvd, Fort Wayne

Fifth Third Bank & ATM Reviews

• M

  Mabel Mangum
  1

  When I was finally waited on after waiting 10 minutes, the teller could not help me. The teller informed me he could not cash my check because cash services was not working.. it was a $25 check and you don't have the money to cash it?? He told me I could deposit it! He also told me to drive across town and they could cash it. With the price of gas the way it is?! It's better if 5/ 3rd would put a message on their markee- We can take your money! But don't expect money back! At least you would save the customers money on gas.

  Response from the owner

  Hi Mabel- We're very sorry to hear this. Please know we are committed to being a Fifth Third better®. If there is anything we can do to assist you, please let us know.

• S

  Scott Creager
  1

  5th 3rd bank is gonna be one of the worst banks I've ever come up with all they care about is their own money they don't care about their customers and you get money in the bank and they won't let you have it we'll let you use your debit cards and shut your cards off this is a lousy bank and as soon as I can I will be leaving 5th 3rd bank because nobody wants to help people out. I call the local branch and won't do anything to help people. So I'm encouraging people not to use this bank go to a better bank like Chase 5th 3rd don't care about people

• M

  MaRissa Smith
  5

  Adonica has kept me from closing my account multiple times after running from the frustrations of flagstar into a few minor hiccups after opening my account with 5/3. Her customer relations/service is more exceptional than anyone I have ever met and is willing to go above and beyond to ensure you are happy with your banking experience and so incredibly educated on most everything you may have questions about. This is the best branch and she has made it that way, I have visited 3 and this had stood out because of her.

  Response from the owner

  Isn't Adonica wonderful?! We will be sure to let her know. 👍

• D

  David G Clark II
  1

  Very slow drive through service at this location. This location is the closest to me but I will drive to 5th / 3rd locations further away when I can for better and faster service.

  Response from the owner

  Hi David, we value this kind of feedback as we're always looking for ways to make the customer experience a Fifth Third better®. We'll be sure to share your comments with the appropriate team members. Thanks again for reaching out!