Fifth Third Bank & ATM Nebraska Ave, Palm Harbor

Fifth Third Bank & ATM Reviews

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  Paul V.S.
  3

  You may confront a bad employee anywhere but I do believe the problem with this bank is the very top of the corporate leadership. The Prez of this bank is not all that sterling of a character. I do agree when any bank is closed in our type of community, towing of cars should be the last option. I keep most of my money in a local credit union where the President sits in that office which seems to cure most problems.

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  Tracy Davis
  1

  BEWARE, this bank is awful. They chose this location knowing that they are part of a community with small businesses of restaurants shops and bars around them. If you park in the parking lot even after hours to use the atm and walk across the street for a gelato they’re is a towing company that watches the lot fishing for cars to tow. This hurts the neighboring businesses and the community as a whole. This bank does NOT belong in our community. I am sure that they gain most of there customers from our little community that they are hurting. This is absolutely appalling to me as a resident. Shame on this bank! Also when I called this bank to express my concerns the representative was extremely rude and told me that it doesn’t Matter to them that I am a long standing resident of this community.

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  Robert Preston “Preston” Stansell
  5

  Exceptional Customer service!!, they always greet you as soon as you walk in...and I saw a comment from someone else whose car was towed off, My question to them would be, Were you in the bank? It's obviously parking for bank customers, if you used their parking and didn't go inside that's on you

  Response from the owner

  Thank you for sharing your positive experience with us. We appreciate the kind words. Have a Fifth Third better® day!

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  Scott Furtney
  2

  I have been sitting in the car at the drive-thru window for almost 15 minutes what in the hell is going on in there. This is ridiculous hire some more people. I ended up parking my car walking in and getting my check and driver's license back they still would not help me don't go to this Bank

  Response from the owner

  Hi Scott- I apologize that your experience did not meet the level of service we strive for at Fifth Third. I will share this feedback with the branch. Thanks again for taking the time to let us know.

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  maximilian deferrari
  1

  Katina Thompson is the absolute worse. Rude and disrespectful to myself and her fellow employees. She even went to far to say she will be firing everyone who’s ever helped me. She Blocked a transaction on my business account when I’ve made the same type of transaction week after week after week with no problems. Rushed into the bank to get this check cashed like I do every week before they close just to be hit by this rude brick wall of a human being. Will be closing all my accounts.

  Response from the owner

  Hi there, I’m very sorry that you did not receive the level of customer care that we strive for here at Fifth Third. We’d like to talk with you so we can help you. Please call our team at 877-833-9973. Thanks for your time and the opportunity to assist you.

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  Tracey Larrison
  1

  My daughter used the scan option on her cell phone (electronic deposit with a photo of the check) to deposit her paycheck from a major hotel chain on May 5, and they are holding the funds until May 13. So I highly recommend you do not use that function. I spoke to the bank on Nebraska as well as called customer service and was told it was to protect the customer. This seems very excessive and inappropriate. I believe at my prior bank it took 3 days.

  Response from the owner

  Hi Tracey, thanks for sharing. We're always looking to improve our customer experience and will share your feedback with the right team.

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  Scotty K
  1

  The residents of Palm Harbor Florida want you to move. You and your kronies are having your customers, local residents and tourists that eat at our restaurants, frequent your Bank. But we our still being towed at $160 a pop. Every Saturday evening, if its nice out. If parking behind your Bank, when closed , was such a major concern you would put up a chain. But you want Palm Harbor residents and your customers to get caught parking there. So you can get your cut from A1 towing . We have contacted the local Chamber of Commerce to see if we can get a petition to have your company removed from our community.

  Response from the owner

  Amy, We value your opinion and appreciate you taking the time to share your experience with us. We'd like to see if we can help you. Please call us at (877) 833-9973. Thanks!

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  Kristen Rodricks-Chamberlain
  1

  First visit to Nebraska Ave location in Palm Harbor Fl. Yesterday, and the atmosphere was unpleasant. The two bankers were openly talking about how short staffed they were and questioning another employees ability to do a certain type of transaction while not present. When I asked if I could have an appointment with higher up to discuss a payment transaction that was unsuccessful, he made the assumption that it was a banking error on another bank that I enjoy banking with. Then proceeded to offer a 3 pm appointment the following day and said it was "On me" as to weather I even wanted to come ?? Not sure what kind of confidence I was supposed to gain from that kind of suggestion? Needless to say I'm closing my account asap and will bank elsewhere.

  Response from the owner

  Hi Kristen, I'm sorry that you had a disappointing experience at Fifth Third. We would like to find out more about it. Please contact us at 877-833-9973, so we can try to help as we do not want to lose your business. Thanks!

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  Connor P
  1

  I should have listened to the other poor reviews about this bank. We just opened an account and it has been a complete nightmare. I wont get into details but in less than 1 month we are closing the account and going with Wells Fargo. Just a warning do not bank with Fifth third. This is in response to the automatic reply by the bank manager. You were actually part of the problem as well as your corporate office. I was unable to access my direct deposit for over 2 weeks and your best response was we dont have any explanation, and this is the first time this has ever happened and that I should "go play the lotto with those odds". I didnt see the humor in the situation.

  Response from the owner

  I'm sorry to hear this. If there is anything we can do to help, please don't hesitate to call us at 877-833-9973.

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  Dave Wallace
  1

  Wow don’t park here after hours. There’s 3 entrances and one tow away sign. To top it off I’m from out of town and they tow your car an hour away. And to think I’m a 5/3 customer.

  Response from the owner

  Dave, Thank you for making us aware of this situation. We'd like to see what we can do to help you. Please call us at (877) 833-9973 so we can discuss.