Fifth Third Bank & ATM Placida Rd, Englewood

Fifth Third Bank & ATM Reviews

• S

  Steve Pardue
  5

  Denisa is our all time favorite teller we have ever had anywhere…. She is so friendly and personable…..we just love her. Also Pollyanna is a fantastic personal banker…. we hope to have her forever. She is so helpful and professional, yet does so in a very connected way.. Hilton also does a great job as well, and the newer teller Damien seems just as courteous and seems like a great fit. We do not feel like just a number or an account at this branch…. they really do care and we really do appreciate that. We enjoy getting to walk into this bank every single time.

  Response from the owner

  Hi Steve, thank you for sharing your positive experience with us. We appreciate the kind words. Have a Fifth Third better® day!

• G

  George Harper
  5

  5/3 has always taken great care of me, and this local branch is no exception. Very kind and helpful.

  Response from the owner

  Thanks for the feedback, George. We're glad to hear that you're happy and appreciate your review.

• C

  Charlotte Duffy
  1

  I gave one star because I could not give zero stars and still be able to write this review. I rarely ever write reviews but am so very frustrated and disappointed with Fifth Third Bank. Customer Service in their insurance department is HORRIBLE!! Customer Service in other departments is practically non-existent on the telephone because you get trapped in voice-jail with no person to help you. Fifth Third Bank has allowed our flood insurance to lapse and have not paid our premium from our escrow. They have called us 3 times for the insurance provider’s name, etc., which we have provided each time! What a circus!!!

  Response from the owner

  We're sorry to hear this. If there is anything we can do to help, please don't hesitate to call us at 877-833-9973.

• B

  Big Stan
  5

  My 95 year old father had some problems with his account. He made some mistakes but these wonderful folks at this bank were so understanding and quickly resolved the issue. Really over the top customer service.

  Response from the owner

  That's what we like to hear! Thanks for sharing this with us.

• L

  Lisa Montgomery
  5

  Wonderful team at this branch, always a above and beyond experience. Beth and Denesa know us by name and so does the branch manager. I would give more than 5 stars if I could!

  Response from the owner

  ☺️ 👍

• P

  Paradise Lover
  5

  Everyone is very good here. I have used this bank for many years.

• D

  David Vet
  1

  Apparently branch management is unconcerned with prompt customer service. .as one teller works the counter and drive thru. Long lines inside, and out. The only response, "it's going to be a minute."

  Response from the owner

  Hi David - We appreciate you bringing this to our attention. If there's anything we can do to help, please call us at 877-833-9973. Thank you for your business and have a great day.

• D

  D Delong
  5

  excellent customer service but corporate office should have more staff here. sometimes not enough employees on floor

  Response from the owner

  We appreciate your suggestion! We'll share this with the team for future consideration.

• P

  Patsy D
  5

  Know me by name. And love the overall experience