Fifth Third Bank & ATM Telegraph Rd, Detroit

Fifth Third Bank & ATM Reviews

• A

  Andika Powell
  1

  Worst banking experience of my life. They took my cash and check for a business account. I sat in the bank for 3 hours to open the account. I come back two days later to find out my cash and check is on hold. They asked me to validate a brand new business. I usually bank online, but I wanted a local bank to handle cash. After, this experience I will never work with 53rd again.

  Response from the owner

  Hi Andika - We're concerned about your message and would like to understand what happened. Please call us at (877) 833-9973 to discuss. Thanks.

• M

  Mikayla Lynn
  1

  Went to cash my check and the guy was super rude for no reason and was demanding a lot when I obviously had a account there …..if you don’t like your job QUIT because nobody deserves the attitude think I’m going to stick to the fifth Third in Farmington!

  Response from the owner

  We're very sorry to hear you didn't receive the kind of service we strive to give our customers at Fifth Third. If you'd like to discuss further, please give us a call at 877-833-9973. Your business is important to us.

• J

  John Smith
  5

  I've been to this branch maybe 15 times for basic deposits and withdrawals and I've never had a negative experience. Small talk doesn't seem to interfere with speed. The people in the offices have also came out to help if the main line in the lobby was getting long. Completely unrelated to their customer service, the women in this branch are absolutely beautiful.

• K

  Keiko Thomas
  1

  This is the worst fifth third In Michigan. No customers inside but it still takes 30 mins to get a teller. Teller slow as a turtle. No type of customer service skills. I will never come to this branch again. Please open more branches in Detroit as options are limited or else I’ll just switch my account to BOA who offers more options for cardless atms

  Response from the owner

  Keiko, I'm very sorry to hear you're unhappy with your experience. If you would like to discuss, please call us at (877) 833-9973.

• D

  Destiney Blades
  1

  Worst location ever. The company I work for banks here. In the last few months they have screwed up 4 times with either forgetting to give us deposit slips or messing up our change. Every time this requires me to close down our business and go back. Pull it together. I'm sure they have messed up with my coworkers as well. Pull it together.

• S

  Sharon Porter
  1

  They do what they want. We go to the bank and take half the money out. And go home to pay the rest of the bills with the other half. THEY decided to put a fraud out on the account and block everything so we cant pay our bills. Saying we have to come in to unblock it. i hate this bank.

  Response from the owner

  We are sorry you feel that your situation was mishandled. If you would like to discuss the situation further with us, please call our team at 877-833-9973. Thanks!