Fifth Third Bank & ATM La Grange Rd, Louisville

Fifth Third Bank & ATM Reviews

• D

  DJD Bumblebee
  5

  Great bank. Wouldn't bank anywhere else! Theconly problem is with the outside ATM in the drive thru, at the Westport Road location near Kroger and White Castle, always has problems. It either can't read the cash or it cannot provide a receipt when you deposit cash or it has other problems. This has been going on for months. Other locations don't have this problem. I still love 5/3rd better than any other bank because they have great customer service and knowledgeable friendly staff! 👍🐝👍⭐⭐⭐⭐⭐

  Response from the owner

  Thanks for letting us know. We're always looking for ways to improve our customer experience, and we'll be sure to share your feedback with the appropriate team. 💙 👍

• J

  Jamie Smith
  5

  Alex hooked us up and he's very dedicated to his job. He makes sure the customers understand what's going on with their bank account and can help wit any questions you may have.

  Response from the owner

  We're so happy to hear this! Thanks for letting us know and if you ever need assistance, please do not hesitate to contact us.

• R

  Ro Do
  1

  I work with a very large company who banks with this bank. One guy In particular denied me change because of an account number which no location has for security purposes. I wouldn't have mined if I hadn't gotten large change orders from this exact location before. I felt this one guy with glasses was very rude while every other teller has been super nice and helpful. He really put a bad taste in my mouth from that experience.

  Response from the owner

  Hi Ronnie - thank you for taking the time to leave us a review. We're sorry to hear about your recent experience, but are glad to know this is not the norm. If you'd like to discuss further, please give us a call at 877-833-9973. Your business is important to us.

• j

  josh toudy
  5

  I recently was shopping for a HELOC and stopped into this location to ask some questions. Alex was very helpful and knowledgeable about 5th/3rd products and lending options. I recommend Alex.

  Response from the owner

  Josh, That's great to hear! We're glad to hear it's making your life a Fifth Third easier!

• D

  Derek Bauer
  5

  Got a document notarized here. Very friendly and right in front of Kroger.