Autotruck Financial Credit Union O'bannon Station Way, Louisville

Autotruck Financial Credit Union Reviews

• M

  Martina Clemons
  1

  I inquired about the interest rate for a car loan. I was told they could not give a rate without knowing the credit score. I asked if they could assume a certain score just to give me a estimate. I told them I was shopping around and didn’t want several hard inquiries on my report. They wouldn’t give me an estimate. Been with them for 20+ years. Great customer service….NOT!!!

• K

  Krystal Adkins
  1

  If I could give them 0000 stars I would I'm currently still banking with them till my money gets "found" put back into my account. I have a hard time believing them on things when a similar event has happened to me and that didn't stop them for taking the money out of my account and placing it to the right account. I know when this massive headache is over I will be closing my accounts with them and going elsewhere...

• r

  ray peeler (VAT_op)
  5

  I've been a member for 20 years and I love my credit union. They've seen me through some hard times. Yes, sometimes they have to charge fees when I've messed up but what bank doesn't? Almost every time they've dropped the fees and been willing to help and work with me. That's the East end branch. I liked the Newburg branch but they closed it and I avoid the newest branch

• m

  michel
  5

  Great service, great loan rates on auto loans. Everyone is welcome. Friendly and free checking. Love this new location

• J

  Jason Eye
  1

  They place a seven (7) day hold on deposited checks over $500. If you frequently deposit checks over this amount, would suggest not using this bank.

• P

  Paul Baldwin
  5

  I've never had a problem with this CU. Always takes good care of me and my money. Customer Service is top notch.

• J

  Josh Hemmen
  1

  Please don’t give this place your money. They are rude and not concerned about people.

• T

  Tammy Jackson
  1

  Quite literally will never answer the business phone. Smh

• L

  Lachanta Jackson
  5

  This is the better autotruck!! Never had to wait in all my visits

• J

  Jo Brown
  2

  Not open on Saturdays. Website says otherwise. Don't find out the hard way....