Fifth Third Bank & ATM Robbins Rd, Grand Haven

Fifth Third Bank & ATM Reviews

• S

  Sheriel Poel
  1

  Horrible bank. Had a very difficult time trying to close an estate. They blocked all accounts, would not say why and left me hanging for weeks trying to pay bills, etc... and this was with a simple trust!

  Response from the owner

  Sheriel- Thank you for bringing your concerns to our attention. It sounds like you've certainly had a very frustrating experience. We'd be happy to look into this to see how we can help. Please give our social team a call at 877-833-9973 to discuss. Your business is important to us!

• G

  Grant Stoppel
  1

  It's been over a year and fifth third still can't figure out my accounts. Setting up payments or deposits is a nightmare. Auto payments would be a great feature if fifth third didn't automatically tag every auto payment as fraud and then Takeda to answer phone calls unblocking accounts.

  Response from the owner

  Hi Grant, I’m very sorry that you did not receive the level of customer care that we strive for here at Fifth Third. We’d like to talk with you so we can help you. Please call our team at 877-833-9973. Thanks for your time and the opportunity to assist you.

• B

  Brian G
  5

  Been Banking with 5/3 (was Old Kent) for 47 years. Only had a couple of disagreements in all that time, and all were settled by them, to my satisfaction, and in my favor. I met an old retired grocer 47 years ago, in Grand Rapids, who banked with Old Kent during the hardest financial times the world has seen in the last 100 years - the Great Depression. He told me, Old Kent never folded during the Great Depression and nobody lost a dime, durning that miserable period.. To me, that said a lot! Hoping, under 5/3, they remain so solid. So far so good.

• H

  Heather Ames
  5

  Celestine at Fifth Third off of Robbins Rd was the most friendliest, helpful person I've talked to throughout my issue. She resolved it right away, kept making check up calls to me, and all while being so understanding!! Thank you!

• a

  amy betten
  5

  Kevin, a personal banker was so helpful and amazing on our call today. I highly recommend him, he has the customer’s best interest in mind.

  Response from the owner

  Isn't Kevin wonderful?! We will be sure to let him know. 👍

• J

  Jeremy and Jillian
  1

  If your not loaded avoid this place like the rona!! They don’t care about anyone but their bottom line!!!

• D

  Devon
  5

  This is where my money goes