Fifth Third Bank & ATM Interpark Dr, Auburn Hills

Fifth Third Bank & ATM Reviews

• L

  Larkin Hoogerhyde
  2

  Would’ve been nice to have a sign up on the atm outside saying do not use before it takes customers cards and they can’t get it back. There is a sign way at the top saying closed Thursday but you don’t see it in a small car. If you want to keep your customers happy I would put I sign directly over the screen telling them not to use it at all to avoid these situations

  Response from the owner

  We are so sorry that you felt you had a two star experience! We would like to learn more about what happened. Would you mind giving us a call at 877-833-9973? Your business is important to us!

• m

  mark szydlowski
  1

  I had my wallet stolen last Friday called the branch and spoke to someone who assured me my debit and credit cards were canceled. Nope, drained my business account. Make sure you followup? I had to go to bank to get resolved in the mean time I'm overdrafted. It's time to switch to a credit union. This bank is not customer service oriented.

  Response from the owner

  We apologize for the delay. If you still need assistance, please call our social media team directly at 877-833-9973.

• J

  Jazmin Edwards
  1

  The WORST banking company I’ve been with. They only care about charging you fees for company benefit. The staff is uninformed about policies. There’s always hidden fees that you’re not told about and the customer service line is rude and not helpful at all. Not to mention, I got calls all the time from the banker about applying for a secured credit card... ANNOYING. Don’t comment one of your generic “please call us to resolve this issue” comments either because I called many times to resolve my issue and no one cared in the slightest. Can’t wait for my pending charges to clear so I can CLOSE MY ACCOUNT!!! Genisys is way better.

• A

  Anhar Zaman
  4

  Good and fast service. But this brunch smells bad Sorry you guys need some air freshener please

• K

  Kontak Reunion
  5

  Always fast, friendly service when I stop by here. If I have a question they are always quick with an answer. Thanks Shiela, Janine & Kwesi :)

• D

  DJ Boehmer
  1

  Terrible customer service. Bankers lack knowledge on how to help a customer

  Response from the owner

  I'm very sorry to hear you're unhappy with your experience. If you would like to discuss, please call us at (877) 833-9973.

• A

  Ashley Sibley
  1

  Horrible service rude people. Will never cash checks here again!!

  Response from the owner

  I'm sorry to hear that and understand your frustration. Please call our social media team directly at 877-833-9973. We'd like to help resolve this issue for you but need a little more information. Thank you.

• T

  Tom Thomas
  3

  Could use better customer service skills.