Fifth Third Bank & ATM Peach Orchard Rd, Augusta

Fifth Third Bank & ATM Reviews

• M

  Marley Peace
  1

  So apparently my four year old needs to be on my bank account for me to cash a check made out to me as her legal guardian. Literally says paid to the order of the legal guardian of my four year old. And I needed my birth certificate and Social security card to cash a check at the bank I bank with 😂😂😂 these ppl are not right in the head

  Response from the owner

  I'm very sorry to hear you had a negative experience, Marley. We care and would love to help. Please give our social team a call at (877) 833-9973. Thanks.

• T

  Thomas Coleman
  1

  Deposited my second check with this bank and was told the funds would be available in 24 hrs, that was Thursday. Friday the card worked had money that morning then all of a sudden I looked at my balance and was in the negative and put a hold on my deposit. Since this was my second check they said there's nothing they could do to take a 10 day hold off of it even though the check cleared. So they cleared the money,let me use the card and then put a 10 day hold and everything we used it for they put me in the negative and charged me. I called and there's no reason they can give me of why someone at the branch put a hold on it. So now I have to go till Thursday with only the cash I have in my pocket. Wont be depositing any more money into this bank. I'll let em cash it but won't put a dime in this loan shark bank

  Response from the owner

  Thomas, Thank you for leaving us a review. We're sorry to hear you haven't been happy with your experience with us so far. We're committed to improving your experience and would love to see how we can help. Would you mind giving us a call at 877-833-9973?

• c

  cantstoptheflow
  4

  I came here to cash two checks my doctor's office sent me because I overpaid with my co-pay. I was worried that I wouldn't be able to cash them because I didn't have an account, but I was able to do so with just my ID and a smile!!!! The teller was very friendly and accommodating. This bank looks like a throwback in time. It looks like a movie set from a movie in the past. But the building does have personality. There was coffee and lollipops available to all customers that came in. I have been thinking about opening a new savings account and I think this might be the place I want to do so. I know they could help me save more of my coins!!!

• V

  Victoria Hardin
  1

  Every time I go into the bank, the "bankers", customer service people, act as though the last thing they want to do is assist me. I, a 50 something African American woman, could use a more unflattering word or phrase to describe my experiences, but I will leave it as poor customer service. I'll try another local branch next time. Perhaps another bank.

  Response from the owner

  Victoria, I'm very sorry to hear you're unhappy with your experience. If you would like to discuss, please call us at (877) 833-9973.

• C

  Cory Corato Bernacchi
  1

  I made appointment and and got there and sat outside for 20 mins on the phone so they can figure out who or what the appointment was about. When I said you know how bad this looks, she started screaming at me that she's trying to help.I hung up.And drove off.What a joke of operation. No coordination customer service is awful .If it's like that . I can see how the future holds

• J

  Jen Tsukinata
  5

  Bankers here are top notch. Friendly, courteous, and professional

  Response from the owner

  Hi Jen, thank you for your review; we appreciate your feedback!

• 5

  50shadesofredd Grose-Taylor
  2

  I used to bank with them...but some of the employees were rude and not accommodating. ..especially dealing with your finances I would expect more questions answered. ..😕😑😦

• j

  janoah rodgers
  1

  Never go to Fifth Third Bank onPeach Orchard Road. They have the most horrible service in Augusta.

• P

  Pat Johnson
  1

  Don't ever invest money at this bank....unless you can afford to lose $$$$$$$$$$