Fifth Third Bank & ATM Athens Hwy, Loganville

Fifth Third Bank & ATM Reviews

• A

  Arkeitha Prince
  5

  Cheryl was very friendly and helpful with our banking needs. Highly recommend.

  Response from the owner

  We're so glad Cheryl was able to help! We'll be sure to let her know. Thanks!

• k

  katherine hardegree
  1

  We tried to cash a check from the irs here and the rude and lazy teller told me she wouldn’t take my paper id even though the dmv told me it should work as a regular license. I think she just didn’t want to type it in manually or maybe her fingers were just too fat to use the keyboard. Either way, it was pathetic service.

  Response from the owner

  Hi Katherine, I'm sorry to hear your experience has not lived up to the quality of service we strive for at Fifth Third. We'd like to find out a bit more to see if there's anything we can do to help. Would you mind calling us at 877-833-9973 so we can assist you?

• K

  Kimberly Love
  5

  Mrs Helen is awesome. She has taken care of me for many years. She is always pleasant and greets you with a big smile. She is one that will help you and when she doesn’t have the answer give her a minute and she will find it. 😘❤️

  Response from the owner

  This is great feedback. We will be sure to share this with our team.

• D

  Daniel Kay
  5

  I'm using speak to text or forewarning my grammar is about to be horrible but I had to review this place basically I have one of the worst situations ever at a bank happened to me I deposited a loan check and via Mobile deposit and basically what happened was instead of that loan check being deposited it was like they put a hold on it and then debited it out of my account so my account was positive when I deposited that check but then I woke up and it's negative 3,000 couldn't get any help from customer service the online chat they were telling me that it be fixed overnight it wasn't I went in on a Saturday literally planning to get it fixed but then close out my accounts and never bank with fifth Third again and now I don't think I will ever leave this Bank they handled a very tough situation made me feel like everything was going to be okay not to mention they were short staffed and had a line and still took the time to make things right and by far the best customer service experience I've ever had in my life and it was in a very bad spot in my life too as I am not had access to any money for 2 days trust me if I'm ever in a position to where I need to hire someone to run an office or do marketing public relations anything these people are on my short list and I will offer them way more money than fifth Third is paying them just so I can have them on my team it restored my faith in humanity thank you so much

  Response from the owner

  Daniel, Thank you for leaving us a review. We're sorry to hear you haven't been happy with your experience with us so far. We're committed to improving your experience and would love to see how we can help. Would you mind giving us a call at 877-833-9973?

• B

  Blanchard Investment Funding
  5

  I come from banking and I am honestly saying that this is the best staff I have ever dealt with. Everyone is helpful and Ms. Helen has gone out of her way to make my business banking experience stellar. I am moving everything to them. Everything.

  Response from the owner

  We appreciate this great feedback. Thank you for your business!

• D

  Dan Griffin
  5

  I am not a Fifth Third customer yet but I was having difficulty getting a check drawn on Fifth Third cashed. Cheryl went out of her to solve the problem and did an outstanding job. Because of the wait, the check cashing fee was waived. Outstanding!

• N

  Nagga Lotus
  5

  Very nice folks, only wait time was as long as it took for the coffee they offered to be made. Awesome

  Response from the owner

  Glad we could help. Have a great day!

• H

  Haden Gaffney
  5

  Great people. They get to know you, they see you as a person, not just another account.

• s

  shannon poole
  5

  Love my bank & the staff in the is awesome!

  Response from the owner

  Thank you, Shannon. You sure know how to make us blush! 😄

• K

  Kimberly Brown
  5

  Love love love mrs.helen !!!!! And the other ladies there !