Fifth Third Bank & ATM 66th St, Pinellas Park

Fifth Third Bank & ATM Reviews

• J

  JULIE MAHONEY
  1

  Slowest bank ever. Every time they do a transaction it's like the first time they've ever done it. Always plenty of of time for tellers to haver lengthy conversations while other customers wait. The amount of personal info they share in front of people regarding you and you accounts is scary. I have concerns it may not be a bank that's solvent as the economy worsens.

  Response from the owner

  We're concerned about your message, Julie, and would like to understand what happened. Please call our social team at (877) 833-9973 to discuss. Thanks.

• C

  Carlos Delgado
  2

  I really like fifth third bank but this particular office or bulding is bad in customer service, i went to withdraw money it was an amount higher than 5k so i cant use the ATM for obvious reasons, i was waiting in line and in front of me there was an old couple of course they will take their time i understand but there was only 1 teller helping and behind me was another guest waiting too , but there was another person inside the offices on the computer i mean if you see you have a line and the guest in front is gonna take a while do a better customer service and step out your office and help the next guest instead of letting only 1 person deal with everything, now i have to do a wire transfer since i need the money in another country and i have to pay a % fee for the transaction all because my bank doesnt have good customer service in this facility thank you so much

  Response from the owner

  Carlos- We are so sorry that you felt you had a two star experience! We would like to learn more about what happened. Would you mind giving us a call at 877-833-9973? Your business is important to us!

• D

  Dan Fischer
  1

  Terrible customer service, terrible response to the PPP Program. Completely dropped the ball. Many small businesses will be failing because of Fifth Thirds incompetence. Why would you only allow applications to be completed over the phone, but not give anyone a phone number to call? I have yet to receive a call more than 6 days after completing the "pre-application". Supposedly you are completely overwhelmed by this new process and the number of inquiries. Then wouldn't it make sense to allow your customers to complete the SIMPLE AND EASY documents by themselves and submit to you electronically? Neither big enough to be competent, nor small enough to give you the service of a local community bank.

• A

  A Mac
  5

  I opened one of my three accounts with Fifth Third here, and have been happy with the service every time I've been in! Alex was Very helpful on the phone just now, in providing me with the contact number I needed to get some information from a neighboring branch. And she has continued the tradition of friendly helpful service I've always received here in fine fashion! :) Five Stars for almost 8 years of great service from Fifth Third!!

• J

  John Baker
  1

  They are terrible, where ever you go. The one in Marinez Ga is even worse. One teller, one person that works in office. I was in there for 20 minutes I could hear who goofingoffNot even talking about banking matters If your looking for a good bank that strives for good customer service, go somewhere else.

  Response from the owner

  Hi John! We are sorry you feel that your situation was mishandled. If you would like to discuss the situation further with us, please call our team at 877-833-9973. Thanks!

• L

  Lynn Geiser
  3

  Every branch is slow not enough tellers I have been to 4 locations. Usually 1 teller for drive through and inside!!! I have had to leave the drive-thru to go inside because the teller kept taking people that were walking inside I sat at the drive-thru for 10min.

• A

  Alycia Ca
  1

  The absolute worst bank I have ever dealt with. They are not consistent with their services or fees. The customer service is horrendous if you can actually get in touch with anyone. Switching to Wells Fargo for ALL of our business accounts as I type this.

  Response from the owner

  Alycia - we're so sorry to hear you've been disappointed with the service at our Pinellas Park branch. We'd love the opportunity to address your concerns directly. Would you mind giving us a call at 877-833-9973? Your business is important to us.

• D

  Diana Swan
  1

  One of the worst slowest bank I have ever been to always just. 1 drive through lane and guaranteed to wait aleast 10 to 20 min to get through

  Response from the owner

  We're sorry for the inconvenience. Please contact us at 877-833-9973 so we can try to help.

• M

  Marti Rothwell
  1

  Terrible bank. ATM seems to be always down. Awful customer service when going inside to get cash instead, workers act like they don't know what to do.

  Response from the owner

  Hi Marti, I'm sorry you were troubled by your experience. If there's anything I can do to help, please give us a call at 877-833-9973 so we can assist. Your business is important to us. Thank you.

• S

  Sherry Adamek
  5

  Very responsive, excellent customer service