Fifth Third Bank & ATM Hall Rd, Woodhaven

Fifth Third Bank & ATM Reviews

• M

  Mark Williams
  5

  I've been going here for about 6 years now. Julie (teller) and Evan (personal banking) are second to none in customer service! I have 100% confidence in them. I can't understand why the review on Jennifer was so low. Although I have not done direct business with her, she has been always friendly and nice to me and answered any questions I have had in the past. And sure, they get busy sometimes, but what decent bank doesn't. They have earned my business the old fashioned way, they are friendly, professional, and consistent.

  Response from the owner

  Thank you for choosing Fifth Third as your bank and for taking the time to share your experience with us! We will be sure to share your kind words with the people who provide you with great service at our West and Hall location!

• M

  Mellisa Howard
  1

  I cancelled my checking account but kept open a savings and had a few questions about the transfer of my money. Well there was a banker there named Jennifer. She was the rudest person I've met in customer service in a long time. She talked to me like I was a idiot and I was a inconvenience to her day. I have now cancelled my savings account as well. Dealing with money is a head ache in its self. I do not need someone making that process more troublesome.

• A

  Antoine Martin
  1

  Went to deposit an insurance check. Check declined. If the check declined I was suppose to give the teller the number to call to get it to go through via the insurance company. Teller wouldn’t even take the number to help deposit my check(In Ohio the teller would have done it but I was on my lunch break and it was busy). She told me that I have to do that when the insurance company told me to give it to you, and the guy standing next to her was no help either(Assuming he was some sort of manager). Then she told me to cash the check it would cost me $31 dollars??? At the bank I just opened an account at and was about to deposit over $1500??? Glad to know as a new customer I’m not valued. Will definitely close my accounts and not even bother whiching banks.

  Response from the owner

  Hi Antoine - thank you for taking the time to leave us a review. We are very sorry your experience didn't meet the quality of service we strive to uphold at Fifth Third, and we further apologize for the delay in our response. We'd like to speak to you to see if there's anything we can do to improve your experience. Would you mind giving us a call at 877-833-9973?

• g

  gary kilduff
  1

  Waited 10 minutes while 1 teller was training another,. Computer System very slow. They CHARGED ME $5.00 TO CASH A CHECK DRAWN ON THEIR BANK.

  Response from the owner

  We're sorry to hear this. If there is anything we can do to help, please don't hesitate to call us at 877-833-9973.

• T

  Tam Ta
  5

  This is one of my favorite bank. Everyone there is very helpful and friendly comparing to other bank that I go to. Thank you everyone for your service. 5 STAR *****

  Response from the owner

  Hey Tam! We appreciate this great feedback. Thank you for your business!

• R

  Ralleyboii07
  1

  Hi, welcome to fifth third where if youre having a rough time and overdraft your account well make you spend more money you don't have. Logic.

  Response from the owner

  We're sorry you feel that way. Is there anything we can do to help? If so call us at (877) 833-9973 so we can help, Thanks.

• A

  Aleisha
  1

  Find representatives with better attitudes. Very rude

  Response from the owner

  Aleisha, I'm concerned about your comment and would like to find out more about what happened. Can you please call us at (877) 833-9973 so we can discuss? Thanks.