Fifth Third Bank & ATM Secor Rd, Toledo

Fifth Third Bank & ATM Reviews

• D

  David Kline
  1

  Normally quick. Polite. Well always polite. Today just needed a new print out fir my new management at work for direct deposit. In past clerk prints out in 1 minute. Today was told to take a seat and wait for a banker who was clearly very busy with someone else. Clerks were just lazy today and didnt want to do their job.

  Response from the owner

  We are so sorry that you felt you had a one star experience! We would like to learn more about what happened. Would you mind giving us a call at 877-833-9973? Your business is important to us!

• J

  John Maser
  1

  Called my bank to day and caught an attitude from the worker, it's sad when the employee only wants to listen to half of what I was conveying about my situation. Then back talk and argue w. Me. He said come see me like he wanted to fight or something. I will be getting a new bank tomorrow and have my direct deposit sent where I'm treated with respect. I'm too old and not putting up with a bank puppet that has a better than attitude and no people skills.

  Response from the owner

  Hi John - I was very sorry to read your comments about your dissatisfaction with our bank. We'd like to take the necessary steps to make things right, but in order to do so we need to talk to you. Would you mind calling our social media team at 877-833-9973?

• V

  Vanessa Golston
  5

  Thank You Fifth Third Bank of Secor Road in Toledo, Ohio for your constant attention to my banking needs. You have been courteous and conscientious in helping me to manage and balance my checking account. One on one attention has made me totally satisfied with your performance as; FIFTH THIRD BANK IS; "ONE OF THE GREATEST BANKING INSTITUTIONS IN OHIO AND IN THE WORLD. I DO AGREE THAT FIFTH THIRD BANK GIVES OUT 166 7% ALL THE TIME FOR SURE. VANESSA GOLSTON A SATISFIED CUSTOMER SINCE 1984 TUESDAY, AUGUST 4, 2020 11:29AM

  Response from the owner

  We appreciate you sharing this! Thank you for the kind words and your business. Have a Fifth Third better® day!

• L

  Lisa Feltman
  2

  They are nice, but I suggest they improve on their drive thru process and wait times. It takes several minutes to process a withdrawal. It seems there's always something, low staff, machine not working, etc.

  Response from the owner

  Lisa, We'd love the opportunity to help you. Please call us at (877) 833-9973 so we can talk about this. Thanks!

• T

  Thomas Husman
  2

  I went in to close a dormant checking account. The teller said "they don't have the authorization to do that". "Please have a seat, and someone will help you." well, after 10 minutes of waiting, I gave up. I got sick of watching the "manager" organize papers on his desk. Horrible bank. Zero stars. Zero customer service. Hopefully, their new fee schedule works out for them. I'll stick with Huntington and Bank of America. Thanks for nothing 5/3rd.

• E

  Elliott Mealer
  5

  I had to close my account and they made the process simple. I worked with Amanda who was extremely nice and patient with me. Nothing but good things to say about this location!

  Response from the owner

  That's amazing! Thanks so much for the compliment!

• D

  Delton Colvard
  5

  Mr. Atkins is GREAT! Really understandable and takes his time to make sure everything's okay if you have an issue with your account.

• A

  Abdulelah Alrasheedi
  1

  Worst branch. I guess in Toledo