Fifth Third Bank & ATM Holt Rd, Columbus

Fifth Third Bank & ATM Reviews

• M

  Mary broskey
  4

  Atm is quick, but annoying how it always asks if i want stamps

• A

  A C
  1

  Only one person working the drive thru and the lobby on a Friday.. expect to wait a pretty lengthy time. Won't be opening an account here.

• R

  Rick Adams
  5

  After reading some of these reviews, I wasn't expecting much assistance from the branch. However, Matt and his team helped me with an issue on my account very quickly and accurately. In fact, I need to say that it was maybe the most friendly, responsive, and helpful treatment I've ever received from a bank, any bank. I have a lot of confidence that I can call upon them in the future when trying to resolve money problems!

• B

  Billy Poore
  1

  Don't buy money orders from 5/3bank your charged 2.00 for a money order,that is way to much when you have a bank acct with them,guess it's time to look around for another bank now,this bank will try anything to get your money these days,this bank is going downhill fast it's time to depart ways.

  Response from the owner

  Hi Billy, we appreciate and value your feedback as we're always looking for ways to improve the customer experience. We'll be sure to share this with our team.

• B

  Bella Bitters
  1

  Went in to close my 360 card accounts and open 2 new checking accounts. Was dressed down because I just left work. Maybe that's why I got such crappy service? Waited a few minutes for bank rep Matt to finish his lunch so he could help me. Wait, he was no help.....Then he asked me to wait while he texted on his phone...I left after a several minutes, guess if they don't get commission on new accounts they could care less if they open new ones. I might be moving my business accounts as well, it's not my first problem with this bank. Matt is being overpaid no matter what he makes, because he was useless at doing things that are his job! Also playing around on your phone at work while on customer's time is tactless to say the least.

• R

  Rikki Abu
  5

  I just got off the phone with a man I believe his nickname could've been J, whomever it was thank you I appreciate you and your time and this branch is unnoticed 👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾

  Response from the owner

  Hi Rikki, we appreciate this great feedback. Thank you for your business!

• L

  Lucas Jones
  1

  Worst Bank I’ve ever dealt with! Terrible Customer service!

  Response from the owner

  Hi Lucas, thank you for taking the time to share your positive experience with us. We appreciate you! Have a great day!

• R

  Ray man
  1

  Should have checked reviews before stopping here, the bald gay looking tellers stare at me thru the window like he want my butt, and the fat winches have attitudes that stink worse than the smell of fish inside this. Location

• M

  Mary Jones
  5

  With the virus going on, it's best to go through the drive thru. The staff is very helpful and kind.

  Response from the owner

  💙 👍

• B

  B H
  1

  Severely understaffed location. People are nice but the waits are always too long