Fifth Third Bank & ATM W 130th St, Parma Heights

Fifth Third Bank & ATM Reviews

• G

  George, Just George
  1

  Michael's snarky comment about my account balance with a full lobby was kind of unprofessional, so I guess I'm making the out of the way to to the Berea Branch from now on. His job is customer service, his crabby attitude shouldn't be a joke.

• G

  Garrett Robison
  5

  I had a good experience. Cashed my check, deposited my money and did it all with a smile. Thank you..

• M

  Maddy N
  5

  Michael is awesome! Super kind and very helpful! I appreciate his follow up with issues I have had with my account in the past. Thanks again Michael!

  Response from the owner

  Hi Maddy, thank you taking time to for share your positive experience with us. We appreciate you! Have a great day!

• M

  Michael Davis
  1

  This bank tried to steal 900 dollars from me. I had 2k set aside here, didn't touch it for a couple years, went to get it one day and they said here's your $1,100. They tried to charge 900 in fees just because I let it sit for too long. I thought that was the purpose of a bank, to hold money for you. Do not use!

  Response from the owner

  Hi Michael, we'd like to learn more about your experience. Please call our team at 877-833-9973. Thanks.

• T

  TheDude L
  1

  in a span of 9 months i was hacked twice. the mobile deposit did not work. their customer service representatives were rude and disrespectful. i was charged multiple times for their mistakes. i would never recommend 5th 3rd to anyone.

  Response from the owner

  Hey there, We're sorry to hear this. Please call us at (877) 833-9973 so we can discuss this ASAP. You and your business are important to us.

• a

  adel tawfiek
  1

  The manger there and his assistant not nice and very attitude personality. I had a problem there in my account there were error from the bank system after I put deposit and the money went to my account and then I paid e bay master card the bank hold the money and cost me late fees and interest 51 dollars . When I told the manger and susSu which work there .they spoke with me with no respect and the manger told me you can go from the bank that because I am asking for my rights for solving this problem.

  Response from the owner

  We're sorry to hear this. If there is anything we can do to help, please don't hesitate to call us at 877-833-9973.

• E

  Edward Sullivan
  3

  Although I think the people at my local branch are great, the online access is horrible! Six days in a row online banking will not accept my password, I have to change it everyday!

  Response from the owner

  Edward, We apologize for the inconvenience. Can you please call us at 877-833-9973 so we can help? Thanks.

• B

  Bless'd w Savin'Grace
  5

  Location was convenient, ntm Very clean! I walked inside to bank. Even though 3ppl was ahead of me, I waited less than 5mins!! the staff was VERY FRIENDLY

  Response from the owner

  We've got your back! So glad we were able to help.

• M

  Marco Pollo
  5

  Jariana went above and beyond at the end of a Saturday!

  Response from the owner

  Thank you for sharing your positive experience with us. We appreciate the kind words. Have a Fifth Third better® day!

• A

  Albert Wolf
  5

  Great place to do your banking, great group of people willing to help in any way with your banking needs

  Response from the owner

  Thank you for your review; we appreciate your feedback! 👍