Fifth Third Bank & ATM Tuscarawas St, Canton

Fifth Third Bank & ATM Reviews

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  Terry Rupert
  1

  Be wary of 5th. 3rd. Bank at 4653 Tuscarawas St. in Canton, Ohio. They stole $740.00 of my money. Did a debit transaction at the counter and my bank transferred the money and they lost the transaction at the terminal and would not turn over my money. Under investigation by my bank at this time. Manager will not return my phone calls. Beware other banks are more reputable.

  Response from the owner

  Terry- We're sorry that you had a negative experience. Can we help? Feel free to call our social media team at 877-833-9973. Your business is important to us.

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  juan flame
  1

  Their Loan practices are bias and unfair towards Black and Brown Customers...I ask them to show me a chart on their loan practices I wanted to see if fairness is practice with their Black and Brown Customers or their white...I was refused....Stay away I have been with them over 8years...I wish I could've given a negative - 4 🌟

  Response from the owner

  Hi Juan - I'm concerned about your message and would like to understand what happened. Please call our social media team at (877) 833-9973 (Mon-Fri 8am-8pm ET and Sat 10am-4pm ET). Thanks for letting us know!

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  Jodi Golec
  1

  I’ve banked with fifth third bank for two years. I’ve deposited two checks a month from the same company for two years. A direct deposit for two years. Tried the mobile app for the first time and they put a 15 day hold on my check 3 days before I had to leave town for a trip that I had already spent thousands of dollars on couldn’t cancel. I called customer service and they recommended that I go into my local branch. I went in with the boss of the company who was willing to show proof that the check cleared at his bank. The manager shrugged his shoulders at me. He didn’t try to call his boss or corporate or anyone to try to accommodate me. Completely useless and the worst customer service ever at a bank. This is the third issue with this bank in a 3 week time period. I would never recommend this bank for anything kind of account or loan. Too many good ones out there.

  Response from the owner

  Jodi, I'm very sorry to hear you're unhappy with your experience. If you would like to discuss, please call us at (877) 833-9973.

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  Tim Bojanac
  1

  Fifth third bank are thieves. I had an installment loan from 2013 to 2019. The truck was paid off and they refuse to give me my title. They sent a repo truck to my house that did 10's of thousands of dollars in damages. The truck was paid off. I called fifth and third and I repeat I repeat they said " you and all the other low life u.s citizens would just pay there bill they wouldnt have these problems now would you and hung up. Read the reviews people dont bank with this bank..

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  Alyssa
  5

  Love all the negative reviews of just Fifth Third in general, that's not what these reviews are used for, this is specifically for one location. I love this location so much! Most of the employees know my name and greet me when I walk in the door! They are always very polite and professional towards their customers!

  Response from the owner

  Alyssa! Thanks for the kind words. We're here to help and listen, so feel free to reach out.

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  Chad Hartman
  2

  I stopped in to pay my mortgage and they told me about a special for checking accounts. Since I was in a hurry, I took the info and told them I would stop in next week. Watching the commercials about how they donate 150 to cancer research for opening an account made me make the trip back out again. I have no need for another checking account and this bank is not close to home but couldn't beat the deal. When I got there, they told me I didn't qualify for the special because I had a checking account with them 7 years ago that I closed but they would gladly open an account for me without donating the money. TOTAL WASTE OF TIME. Since I was already there, I asked about a money market. The rate sounded good but they wanted me to open a checking account to get their rate. I called around and found that First National was offering a 1.9% rate which was twice the "temporary" rate of 5/3. Not a horrible bank but their deals are nothing compared to what other banks offer and the "disclaimer" that doesn't exist anywhere except when you go to the bank about previous accounts tells me there are more hidden scams they will pull once I am in. No thanks...I'll stick with Huntington.

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  Jason Tucker
  1

  Be aware! These crooks will charge you 1% of any check drawn on their bank if you're not also a customer. Wanted to charge me $42 to cash a check written to me by one of their own customers. You might as well hit one of the check cashing places in the hood, you'd be just as likley to encounter a masked man with a gun behind the counter here as you would there.

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  Stephaine Henerson
  5

  Everybody there is so friendly and have lots of wisdom ..and Tara Brooks goes above and beyond for her customers ! She is why we love 53 bank . When we moved to NC we asked her to move to NC too lol I still call and email her with questions and about my account ! Thank you Tara Brooks

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  Supamarioman Z
  5

  VERY friendly and enthusiastic staff members! I am a very proud friend/customer of Fifth-Third and have every intentions possible to remain that way!

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  sarah milini
  1

  Must be present to dep personal checks..cannot use night drop or atm