Fifth Third Bank & ATM Ulmerton Rd, Largo

Fifth Third Bank & ATM Reviews

• D

  Don Waters
  1

  Manager yelling at employee says she does nothing spends too much time with customers. But he does nothing, no one did. I was the only one there but instead of being helped I heard how incompetent she was. He definitely needs to be fired.

• B

  Big Papa
  1

  Terribly run. I was waiting, customer at counter. 3 employees. Manager was telling a teller what a lousy job she does and how he does everything. Neither were helping anyone. elderly worker helping customer must have had dementia and blindness. Couldn't get computer to work but manager was busy criticizing the only other worker. 3 cars in drive though no one helping I left.

• J

  Jared Renaldo
  1

  This bank makes it absolutely impossible to make auto loan payments, whether it's a 30 minute wait time on the phone or paying at the branch itself who refuse to take any other payment than cash then try to upsell you on a cash advance.

• e

  edgardo fabregas-rios
  1

  Very poor customer service. Was able to get a pretty good deal on a 0% interest credit card for 13 months, however they took 1 week to mail it out. The bank was able to provide me with the card number and expiration date for my "immediate usage" however I was stuck with a client that provided the service but I could not pay them. The staff at 5/3 bank did not offer any support in resolving my situation but did offer that if I payed and expedited fee they can speed up the credit card shipment. First impressions are everything and this one unfortunately for them, was not good for me.

• A

  Amanda Brightwell
  5

  Love this bank and the staff!!! Very happy here and excellent customer service. Toll free number is speedy and the branch is amazing. I really like David Paredes, he is very transparent/honest which I really appreciate. He was forthcoming with information regarding cashing a 10k international cheque and Chase Bank was not. I find the complaint reviews a bit shifty. Leaving a 1 Star review because of what you heard second hand from a friend is not an accurate review. If you don’t bank here then you have no business posting about them. I also cannot say I take anyone seriously who has a “Pizza Hut” meme as their avatar. Perhaps they will be happier at Amscot if you know what I mean.

  Response from the owner

  We are so happy to hear these positive customer experiences! Thank you for your business, Amanda!

• T

  Tristan Mele
  3

  horribly run business with awful customer service. Confirmed my autobill pay on a CC, then with no notice sent a bill 3 months later with lates fees stating I had missed two payments. bank refused to refund the late fees. customer service has been clueless on multiple occasions. How this place still exists is beyond me. Have had major issues with other larger banks, but would take them any day over this place. update: after submitting complaints to the BBB and FDC, received help from corporate office who fixed the issues. I commend them for that, though with updated policies and practices this could have been avoided all together.

  Response from the owner

  We're sorry to hear of this inconvenience. Can you please call us at (877) 833-9973 so we can assist? Thanks.

• a

  alleascea diamond
  5

  Dahreo was a joy to speak with and he handled my issue quickly. Amazing customer service.

  Response from the owner

  Thank you for sharing your positive feedback. We're glad to hear you're happy. Have a great day!

• T

  Timothy Bryant
  1

  I have had a friend that has been banking there over three months now and not one time has their money been deposited Into there account on time, even after speaking to multi people including Brenda promising and telling her it would be in her account. It takes well over 5 days and her rent will most likely bounce again. I have never heard of this and the lack of concern the bank seems to have for her is unacceptable.

  Response from the owner

  We're sorry to hear about your friends account issues. We understand how this can be frustrating. Can she please give us a call at (877) 833-9973, so we can assist? Thanks!

• P

  Paul Lion
  1

  Difficult to get a hold of an agent. Finally did after multiple calls. Gave my number for a call back because they couldn't assist me at the time and was told I'll get a call back.. Been 2 days and haven't received a call back. Called them again to try and open a card. No answer. Customer service quality is trash. This branch should do an audit on their employees and how hard they work/how much they care. They clearly dont care enough to want my business.

  Response from the owner

  Sorry you're having trouble reaching us to open up a card, Paul! Please call our dedicated social media line at 877-833-9973, so we can help as soon as possible. We will also make sure to relay your feedback to the appropriate teams. Thanks!

• j

  jade fleitz
  5

  Thank you to Tina and Michelle for always being super sweet and helpful!! I'm reading the reviews for this location, looks like you've probably got some customers that don't show their appreciation. I'm not one of those guys. It's shameful for misery to love company!!! Thank you both for a great banking experience! =] Have a great day!

  Response from the owner

  Aren't Tina and Michelle wonderful?! We will be sure to let them know. 👍