Fifth Third Bank & ATM S Central Ave, Landis

Fifth Third Bank & ATM Reviews

• K

  Kat Shadow (Dark Shadows)
  1

  I loved loved my banker Sheldon.. HE gets 5 stars! but then starting noticing that my deposits were being help til they can run me in the negative. I put more money in, and they assess new fees ..a daily fee..individual charges..weekly charges..extended fees... I pray they aren't targeting ppl with disability. U said I was too much of a high risk because I was an overdraft risk. We fix any overdrafts in 24 hrs..n even with cash at the machine yall hold it at least a week. I will contacting Action 9 and picketing outside ur branches til this is fixed. I live paycheck to paycheck... I won't have corporate taking my money or anyone else's.

  Response from the owner

  Hi Kat, we are sad to see we've lost you as a customer. We're open to feedback, and we'd like to know more about your post. Can you please call our social media team at 877-833-9973?

• N

  Nicole Rockette
  5

  Love this bank! I was skeptical about this bank (I've never heard of it), but it is awesome so far.Tenneill White is a retail personal banker at this bank, and she is awesome! She knows her job and she knows it well! She helped me set up my bank account and gave me advice on how to save money, so I switched accounts. The people who work here are awesome, polite, and friendly! I hope this will be a great banking experience forever!

• A

  Aaron Duncan
  5

  Friendly people, knowledgeable people, and excellent customer service. This is my new bank and I am well satisfied with my experience of creating a checking account and love the mobile app for my phone. Do not settle for other banks who just want you as a "number," choose 5th Third bank who values you as a person.

• A

  Andrea Long
  2

  Not this branch location just 5th 3rd in general. I'm owed a lot of money do to someone else knowing my account information (5th 3rd isn't as secure as people think) but it would've been nice to receive my statements in the mail, since I didn't know you can get them online. (Was never told.) And I have had my account for 3-4 years. So I will be seeing them in court. But they decided to close my account. (Didn't receive anything in the mail, no email, no phone call. Nothing.) This branch here though is amazing. Employees are very welcoming. AND fix a problem if you have one. They don't beat around the bush.

  Response from the owner

  Thank you for letting us know. We're sorry for the inconvenience. Please call 877-833-9973 for immediate assistance.

• S

  Sterlin Glenn
  5

  We just had the best experience working with Personal Banker, Tenneill White at this branch. We just happened to be in the area and said, "Let's stop in here" since we had some time to kill in the area. Mrs. White was so helpful and pleasant and made sure that everything was taken care of before we left. She was professional, yet down home. Even before we saw her, the tellers tried to help us in hopes that they could resolve the issue without having to wait on Mrs. White's expertise. We really appreciate that effort, as well. The Branch Manager popped in to check on us, as well. This is what PERSONAL banking and #customerservice should be like. Too bad we had to find it an hour away from where we live! 😏

• A

  Andrea Long
  1

  Money keeps coming up missing in my account. A lot of money. It's not this bank location it's the bank its self. I have been with 5th 3rd for 3 years never had an issue until I moved here. Not receiving debit cards in the mail, and money coming up missing from my accounts. I am going to do what I need to do then close my account with them.

  Response from the owner

  Hi Andrea - your post concerns us, and we'd like to know more about your situation to see how we can help. Could you please give our team a call at 877-833-9973? We value your business and would hate to see you go.