Fifth Third Bank & ATM S Main St, Kannapolis

Fifth Third Bank & ATM Reviews

• K

  Karen Baker
  1

  Out of all the fifth thirds I have dealt with this one is horrible, I understand they take appointments but how they inform you is very unprofessional. Rob who works in the office is the worst and after talking to his manager who happened to make excuses, I can see that their 2.3 rating is well deserved. No I do not want to call and discuss this with them and I will not be returning to this branch ever!!!!

  Response from the owner

  Karen- Thank you for bringing your concerns to our attention. It sounds like you've certainly had a very frustrating experience. We'd be happy to look into this to see how we can help. Please give our social team a call at 877-833-9973 to discuss. Your business is important to us!

• D

  Danny Rhodes
  1

  Worst bank ever. Give you the run around if you try to pay a loan off. Just want to keep collecting the interest.

  Response from the owner

  Danny, we are so sorry that you felt you had a one star experience! We would like to learn more about what happened. Would you mind giving us a call at 877-833-9973? Your business is important to us!

• K

  Katie Stroud
  1

  I literally hate this bank! It’s like you have to be a complete witch in order to work here!! Close this branch!!!!

  Response from the owner

  Katie- We're sorry that you had a negative experience. Can we help? Feel free to call our social media team at 877-833-9973. Your business is important to us.

• R

  RICHARD MESIMER
  1

  Charge $5 if you do not have account on a business check ??? Thank God for the state employee credit Union !!! Waste of my time and gas to come here with one of their checks !!!!

  Response from the owner

  Richard - I'm sorry to hear you're unhappy with your experience. If you would like to discuss, please call us at (877) 833-9973.

• J

  Jamesia Boyce
  5

  The people at this location are so nice and helpful that even though we no longer live close by we usually always drive the extra miles when needing to do something that requires their help. My son is mentally disabled due to brain trauma. The employees here are so patient with him, especially an employee named Ryan. This is the branch to visit if you want employees that go above and beyond to help

  Response from the owner

  Hey Jamesia, We appreciate you sharing this! Thank you for the kind words and your business. Have a Fifth Third better® day!

• M

  Mike Jones
  1

  We will be closing every account we have with this pitiful excuse for a bank. Walk up to the door at almost closing time (but not closed) and they’ve already locked the doors. Pull around to the drive through because of this inconvenience, and the teller throws the sign up as I’m pulling to the window. If you close at 5:00 KEEP THE DOORS OPEN UNTIL 5. If you close sooner, post that on your door.

  Response from the owner

  Mike, Thank you for leaving us a review. We're sorry to hear you haven't been happy with your experience with us so far. We're committed to improving your experience and would love to see how we can help. Would you mind giving us a call at 877-833-9973?

• E

  Eryn Chapman
  4

  After Wells Fargo screwed me over multiple times an took tons of my money this bank has came through for me sense opening my account an so far I have had great customer service from the staff. So far so good no negative experiences a really nice bank.

• C

  Carol Oses
  1

  Don't use your card to pay for restaurants they take gratuity out if you pay with a card and not cash wether you wanted to leave a tip or not. Smh

  Response from the owner

  Carol, I'm very sorry to hear that. Please call us at (877) 833-9973 call so we can help. Your business is important to us.

• S

  Simonney Gomez
  1

  Terrible costumer services, Everytime I go they take forever. It doesn't matter If I need to speak with a employee or if I need to deposit something. Whatever It is they take for ever. It sucks.

  Response from the owner

  Oh no! I'm sorry to hear that. Please call us at (877) 833-9973 if you would like to discuss. Thank you for your business.

• E

  Eduardo Tovar
  1

  Lazy bankers. Just wanna tell you lies so they can sign you up for credit cards after credit card.

  Response from the owner

  Hi Eduardo, I'm very sorry to hear you had a negative experience. We care and would love to help. Please give us a call at (877) 833-9973. Thanks.