FDU FCU Main St, Madison

FDU FCU Reviews

• H

  Henry Guzman
  5

  My experience was amazing. The loan officer was phenomenal and helped me with every single question I had.

• w

  wayne delrosso
  5

  I have been a member since I am 18. I am now 59. Banking with this credit union versus any commercial bank is a night and day experience. The personal touch and actual friendships I have made with the staff is unreal. But what happened today is something I had to share. I am in the middle of purchasing a new home and although I am a very well qualified applicant, the mortgage company has been putting me through the wringer with minutia requirements and delay after delay in my closing date. When I called my one bank, bank of america and explained I needed something, they told me to make an appt on a Saturday. When I got there they told me to get in line outside anyway. When they eventually saw me they could not get a printer working and 40 minutes later near closing time they rushed me out with my request in an envelope and it was all wrong. When I called my Scwab investment account for help with something they had to request a letter that they said would take 24-48 hours and a weel later I still have nothing. But today, at the last minute with my back against the wall, I needed something from this credit union. I called, they answered, they listened, they executed immediately and sent me what I needed to the T. I could not thank them enough, but I tried. There are legitimate reasons why I have to have other commercial bank accounts as well, and why I applied for a mortgage elsewhere or why I invest with Schwab...but NONE of them are as easy and caring and personal as the credit union. It's like my mom or sister works there. I can say enough, as evidence by this long review. FDU FCU is just plain wonderful to myself and all their members.

  Response from the owner

  Thank you so much for your review. FDU FCU tries to provide our members with the same service that we ourselves would hope to receive from our financial institutions. Thank you for choosing FDU FCU for your financial needs.

• J

  Jesus Munoz
  5

  Great service and friendly staff. The loan rates are great and they really try to help you when you are in a bad spot and need help. You should join if you can.

• T

  THE PRESTIGE PACKAGE
  5

  Great service and friendly staff 👍👍👍

  Response from the owner

  Thank you so much!

• A

  Angela Munoz
  5

  Very friendly and will help you when others turn you away. Great loan rates.

• L

  Lays Vlog
  1

  Worst bank website. They don't care about your financial problems.

  Response from the owner

  I am sorry you feel this way. Please reach out to the Credit Union so that we can help you with the problem you are having. We tried to pull up an account for you but we are not able to locate an account with your name. If you are an existing member, you know that we always go above and beyond to try to help our members solve any issues they have. The office can be reached at 973-301-0931. Thank you