FAIRWINDS Credit Union E Irlo Bronson Memorial Hwy, Kissimmee

FAIRWINDS Credit Union Reviews

• J

  Jenny Chung
  5

  Hi everyone who may concern, my husband and I went to FAIRWINDS at 2975 e irlo Bronson memorial hwy Kissimmee St. Cloud. Amy was waiting on us. She was helpful and very kind, sweet. I truly recommend anyone to this branch

  Response from the owner

  Thank you for the review, Jenny! We are happy to hear that Amy was able to assist you on your visit to the branch. Our team is always happy to help.

• C

  Carson
  1

  Arguably the worst branch I've visited. The customer service is consistently ingenuine and awful every time I visit this branch..

  Response from the owner

  Carson, We pride ourselves on delivering exceptional customer service and are sorry to hear about your experience at this branch location. We would like to learn more, so please send an email to [email protected] with your contact information and a member of our team will reach out. We are here to help!

• D

  Diana Santoni
  5

  AMY is very helpful and extremely sweet. She makes you feel like your family.

  Response from the owner

  Thank you for the review, Diana! We are always happy to help and glad that Amy was able to assist you during your visit.

• K

  Karlette Karras
  1

  They have 2 windows open. Customers opening and closing accounts at the windows. Looking up credit card payments. Things that should be done with unoccupied bankers. Wait time is absolutely unbelievable and unacceptable. 30 minutes in line , 45 minutes is embarrassing with the amount of staff they have working. The only exception is staff is friendly but not accommodating when you see people walking out disgusted about waiting .

• E

  Elena Ratushna
  1

  Fairwinds Credit Union is the most unprofessional and ridiculous bank. They do not care about their clients and they are so disrespectful.

  Response from the owner

  Hello Elena, We are sorry to hear about your experience and would like to learn more. Please send an email to [email protected] with your contact information so a member of our team can reach out. We are here to help.

• L

  La Antifeka PR
  1

  Fairwinds credit union is a joke. Fairwinds? More like UNFAIRwinds I can overdraft by 1 cent for 30 seconds and be charged. Worst system ever. And no their app is not in real time. I don’t care how many times they tell me. Screenshots and screen records don’t lie.

• G

  Gregg Gail Staffaroni
  5

  Amy and all the employees are very friendly and helpful, they make you feel like family. 👍

  Response from the owner

  Thank you for the review, Gregg! We are happy to hear that Amy and the rest of our crewmembers have provided you with exceptional service. As your financial partner, and family, our team is always here to help.

• K

  Kcy Quezada
  5

  I applied for a car loan with them and the process was so easy and stress free! My loan officer, Joannie, went way above and beyond to make sure that everything was handled and payment sent quickly. I would definitely recommend them! The only down side is their lobby hours are pretty limited, however their drive through is open til 6pm, so you can get almost anything you need done inside at the window.

• K

  Kai Elliot
  3

  I never had problem or bad experience with this bank, but this branch office, the quality of customer service is low and they aren't prepared to tell you what are they services. I went to this bank in Saint Cloud, FL last week to resolve and cancel my debit card because a spam company took my information, so when I got there, they were charging me 30 dollars for cancel a payment and cancel my debit card. I called to customer services and they helped me with any problem and there wasn't charge fees for that. Make sure to have employees prepared with the exact information to offer a better service to the clients.

• L

  Leon Harvey
  5

  I started a small business this year 1/1/18 and decided to use a Credit Union. Fairwinds in Saint Cloud FL on 192 was closest. For the past 6 months doing business out of this office has been amazing. Great customer service from everyone. The person who stands out the most is ALLISA KUBERIET!!!! She is amazing. She has help me tremendously with opening my accounts getting things organized and set up even under the time restraints I had. Her communication and customer service is amazing. Thanks Allisa Kuberiet at the Fairwinds Saint Cloud office! Your awesome!!!!!!