Energy One Federal Credit Union S Yale Ave, Tulsa

Energy One Federal Credit Union Reviews

• E

  Elizabeth Thompson
  1

  My family as banked at the engery One credit union for over41 years. Today wass the first time I've encountered poor service (Warren branch), only one clerk was available, and she she was tied up with a client at a desk. Four customers waiting in line, two walked out including myself. Why were you so under staffed?

  Response from the owner

  Hi Elizabeth, we appreciate you taking the time to review us, despite the fact that we weren’t able to provide the best experience. We will be reaching out to you.

• C

  Chaiden Brown
  1

  This is by far the worst credit union I have ever dealt with. Not only am I constantly having to deal with my account info getting reset but I have to send money from my own personal bank to there bank which takes about 5 days at which time my payments could be late, and also what kind of credit union/ bank doesn't give you confirmation numbers so that you have proof that the bill has been paid!! this is the worst, I will definitely be taking my business elsewhere when I can.

• J

  Joe Toon
  1

  It has been over 3 months since they installed our solar panels.. still have not been hooked up and have already taken payments out of our account. Very disappointed!! Something needs to be done ASAP!

  Response from the owner

  Joe, I think that this review may be intended for another company. We are a credit union and not a solar panel company. Would you mind removing your negative review? Thank you.

• T

  Trent Thornton
  2

  Friendly service advisors. However their Web interface is unfriendly to users, and there is no option to add a card to withdraw automatically for monthly Auto loan payments... Unless you call up to the bank. Very unhappy with their web interface and their joke for apps, the people are nice though.

• J

  Joseph King
  5

  Homey atmosphere, very helpful, customer service is awesome and they will help you with any questions that you may have.

  Response from the owner

  Joseph, we’re so happy to hear you had a good experience. Hope to see you again soon!

• B

  Buckwheat Nort
  1

  The only way to make a payment without having to pay an extra $10 is in person or snail mail. It's 2021. Who still pays that way? The only reason to do this is to get more money. I despise paying someone to take my money.

• C

  Chad flood
  3

  Was easy to get a loan with decent rates,the app is lacking in services and lack of atm's makes it inconvenient along with their hours of operation.

• H

  Haylee Smith
  1

  Customer service is nice, but other than that I have been pleased. They charge a convenience fee for everything it seems like.

• M

  Mike Bally
  5

  Very easy to get my car financed, very friendly people.

• W

  Willie Horn
  5

  They are always very nice and there when need. I have never had a problem with Energy One