Emerald Inspection Service, LLC Pineywood Dr, Land O' Lakes

Emerald Inspection Service, LLC Reviews

• B

  Bobby Heskett
  1

  Beware of these guys! His name is George. Trying to buy our first home, he performs an inspection and sites the issues. Fine. Mortgage company requests a re-inspection for a leaking sink drain (a simple $1 gasket was twisted) and some staircase cracks in the back of the house. George puts the water in the drain, pulls the plug out and the sink leaks. I fix it. The other side of the sink starts to leak, I offer to fix it and he says "well, the other side is still leaking so I'm not going to pass it." Wow. A leaking sink drain, really? So we walk outside and inspect the staircase crack, he asks whether we used an epoxy-based caulking and we say no. "Well, this isn't going to work, but I'll say that it was fixed." So you'll pass the staircase crack and not the sink? As we're walking back to the house, I ask him if he'll stay for awhile and wait for me to fix the leaking sink. The hardware store is literally a block away. He says, "no I can't stay. But if you want I can fix it for you?" Something is definitely wrong with the situation. After we decline him to fix it, we ask when he can return. He says 3 days! All in all, paid for the initial inspection, the re-inspection (for nothing) and will have to pay for another inspection. Unscrupulous business practices in action. He knows he had us where he wants us, so he'll get as much as he can. Save yourself the pain and don't go with this company. There are plenty of alternatives! No one at this company, especially George, has any empathy or is willing to work with the homeowner. If you want customer service or a reliable inspection, please look elsewhere! We are on the phone calling a different inspector as we speak.

  Response from the owner

  This is not true. The sink was leaking in several areas and should had been repaired by a licensed professional. Originally the sink was only leaking on the one side at the drain connection. It does not matter where or how many leaks. It was still unacceptable. The cracks were repaired with inappropriate materials. The client was asked if they wanted me to handle the repairs. I own a remodeling and home repair company and could have certified the repairs for their insurance company. They stated no. Lastly, we were never told that this was a re-inspection until arrival. This is what we do. We inspect and re-inspect. A re-inspect would be an additional fee. It states that on our website. As far as the 3 days, that is not bad considering the calendar for clients is booked and was trying to accommodate them as best as possible. Their Realtor was advised of the situation immediately and was not happy by their practices.

• B

  BU1
  5

  Did an awesome job. Very knowledgable with radon testing and detected a leak we would had never found. I highly recommend. And thanks for the military discount.

  Response from the owner

  Thank you

• D

  Debbie simoes
  5

  Excellent service and professional reporting. Had the reports after the home inspection. Extremely knowledgeable about radon. Very pleased.

  Response from the owner

  Thank you

• A

  Al Erker
  5

  George was awesome very knowledgeable does his work very professional. Highly recommended

  Response from the owner

  Thank You Al.. Good luck on your purchase.