Element Federal Credit Union Reviews
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Darbie Wright4I love the customer service, just wish I could make a deposit through the ATM.
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Pam Bays5The staff at the South Charleston Branch are very helpful and they have great customer service. One lady Olivia assistant me with my card. Although we were on the phone I can tell that she was pleased to help me with my situation.
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Brandon Reese5I recently re-refinance my car through Element with the loan officer Olivia and she was able to lower my car payment and apr even lower than when I first did a refinance through Element back in June of 2018 so that was great news for me and I already know where I'm going to refinance or even get a car loan through when I get a new car in the future and that will be Element Federal Credit Union.
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Annette Barron5Very helpful and will answer all your questions even if they have to get back to you and they do get back to you. Great rates on loans and account plans. You will love working with this group.
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Heather Parks5I have always had a pleasurable experience. I have had 2 car loans through them and the ease of doing business was great. The workers at so chas location are bubbly and make me feel very welcome.
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Chris Hodge5The staff at Element always go above and beyond. I am a very proud to bank at West Virginia's best Credit Union.
Response from the ownerThanks for the feedback, Chris!
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Jake Preston5Amazing bank - the best we have ever done business with. So helpful, nice, and knowledgeable.
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Tina Cecil5Working with Element is a pleasure! Olivia is so professional and very friendly. Thank you Element!!!
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Desma Feather1By far the worst customer service. I’ve never had so many complications ever. This placed ruined my credit.
Response from the ownerElement Federal Credit Union is a financial cooperative headquartered in Charleston, West Virginia. We are owned and operated by our members. It’s our mission to empower our members to live better lives by offering innovative, low-cost financial services and building a community of educated, engaged financial consumers. We respectfully disagree with this review and challenge anyone to visit us to see how we treat our members. We also encourage members and potential members to engage us privately in an offline channel to discuss specific issues or concerns.
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Jeremy Cooper1Please update showing lobby hours differ from drive thru hours.
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FAQs
1. How to Get in Touch With Element Federal Credit Union?
You can give them a phone call through this phone number +1 304-721-4145. You can also enter their official site and submit the loan request form online.3. What Are the Steps to Get a Loan at Element Federal Credit Union?
To get the loan you need, you can enter their official site and submit the loan request form online. If you are searching for same day payday loans, you can visit our website for more details.5. What to Do if I Fail to Pay Off My Loan?
You may consult with your lender if you feel it hard to repay the loan on time. Different lenders have different policies of overdue payment. Please always read meticulously before signing any loan agreement.
2. What Is the Site Of Element Federal Credit Union? How Can I Get There?
Element Federal Credit Union is situated at 323 2nd Ave SW, South Charleston, WV 25303, United States. Please carefully check the map and identify the fastest route to access it.4. Is Element Federal Credit Union an Agency or a Lender?
Element Federal Credit Union is a Credit union. To make your lending process fast and easy, we connect you wth a wide range of reputed lenders over the internet. You can visit our official site to secure a personal loan online with no hard credit check.6. Does Element Federal Credit Union Offer Bad Credit Loans?
Yes, but if you want to higher your chances of getting approved, we are here to help! Just turn to our online service to get a personal installment loan even with your low credit scores.