Huntington Bank 7th Ave, South Charleston

Huntington Bank Reviews

• R

  Rhonda Jones
  5

  I love this bank I have been here for almost 30 some years people have always been very friendly and helpful love coming to the South Charleston location southridge as good but it's a busy place but South Charleston is the best place to do your banking

• C

  Cortney Smith
  1

  If I could give this location a negative 1000 I would. I have never had a pleasant experience at this location since opening my account. They are rude, dismissive, and to put it simply they just don't care. They forgot to send my ID back in the tube and called me after I left and told me that I needed to pick it up. I went back a week later and they had shredded it and then told me I only had three days to come and pick it up. However, when they initially called me they made no mention of the three day rule. I called today to figure out what was going on with my account and they put me on hold then dropped me in the customer service que. Hands down hate this location. Thankfully Southridge helped me.

  Response from the owner

  Hello Cortney, we are saddened to hear about your experience at the branch, if you wish to further discuss this matter, please send us an email at [email protected]. Thank you

• A

  Amie Adkins
  1

  By far the slowest drive through ever. Due to covid they don’t want you going inside so you have to use the drive through. Prior to covid I went inside 3 people at the front desk all told me it would be one moment and the one person helping customers would be with me in a moment. Then they proceed to have a conversation about products they were seeing while online shopping in front of me while I waited. Thank you for valuing my time. By the way I wrote this while sitting in line at the drive through and still have not moved. Never a good experience.

• L

  Leanne Bristow
  1

  My direct deposit is over a week late, and Soc Sec says Huntington has it.

• J

  John Smith
  3

  So slow. Hardly ever get in and out. They do too much talking with the regulars. They are friendly though.

• P

  Pup Shadow
  1

  They never have the ATM envelope slot filled.

• T

  Tim Bollinger
  5

  Helpful people. Great banking experience.