Eglin Federal Credit Union S Ferdon Blvd, Crestview

Eglin Federal Credit Union Reviews

• S

  Samantha Lemay
  5

  We do not belong to Eglim FCU currently, but we have never had a problem at all as far as doing business and errands there as a non member. My boyfriend's debit card got eaten by the ATM machine one afternoon and it took them no time at all to retrieve his half digested plastic so we could replace it.

  Response from the owner

  Thank you for the great review, Samantha! We really appreciate the feedback. Let us know if you need anything.

• M

  Mazz
  1

  Consistent issues. They canceled my husband's debit card with no notice or explanation. The workers are RUDE. Now I find out that they have attached my account to another account that I didn't authorize.

  Response from the owner

  We're sorry to hear about the issues with your account, Hailey. This matter is being escalated immediately. The security of our members' accounts and assets is our top priority. We'd like to follow up with you directly. Please reach out to us at 850-862-0111 or eglinfcu.org/contact/

• S

  Sav Noel
  1

  Really wish they would make a feature or something for weekends when the bank is closed and you need a refund but it won’t be deposited till after the weekend :) sucks you have to wait a whole 2 days when you can easily get something that verifies it and can deposit the same day...

  Response from the owner

  Hey Sav, we're sorry to hear about the issue. We'll share this with the appropriate team and work on improving. Please reach out to us at (850) 862-0111 or eglinfcu.org/contact/ so that we can connect with you.

• B

  BB Bgood
  3

  Wanted a loan but the interest rate was too high.

  Response from the owner

  We're sorry to hear you were unable to get the loan you needed. We do everything we can to help each member we work with. You can always reach out to us at [email protected] or 850-862-0111, and we'll be happy to talk to you directly. Thank you for leaving us a review..

• P

  Pamela Rhodes
  5

  The Tellers and all of the Employees are always very helpful and make my banking experience pleasant. Even if somehow I overdrawn they always explain what I can do, as my last overdrawn was not my fault nor the Bank. Just another company trying to take advantage of the elderly. Sincerely, Pamela S. Rhodes Have a blessed day.

• S

  Stuntmanmike Tatjes
  5

  Have been a customer for over 40 years and they are awesome 👌.

  Response from the owner

  Thank you so much for the many years of continued support! We really appreciate your kind words. Best wishes!

• m

  maxwell bryant
  1

  ATMs down on a consistent basis and understaffed so don't be shocked by SLOW SERVICE They have taken all the rude people and there aren't anymore around to work for them is a logical reason.

• J

  Jason Lundy
  5

  Great place to do some banking. Friendly staff and helpful too. I always love coming in here to do some business.

• G

  George Collins
  5

  Great place to do banking. ATM is next to front door, drive thru is around back. Line of trees in front can obscure building.

• r

  richard eastlack
  5

  I've had nothing but great experience with this bank