Easy Money B Lebanon Pike, Nashville

Easy Money Reviews

• C

  Carla Sullivan
  4

  Bri is my go to at this location. She always has a great attitude and appears to enjoy what she does. I have been using them for over 2 years. They always keep me informed and are very easy to work with. Thanks to all of you for all that you do!!

  Response from the owner

  Thank you for the Review! Hope to see you again soon at EasyMoney!

• J

  Jesse Gulley
  1

  Bri is the only good employee this company has. Buyer beware, their website will tell you that you are current but they will call you and tell you that you are late. Website shows I don't have a payment due until 10/14 but they called me today to say I was past due from 9/11.

  Response from the owner

  We are sorry that we did not meet your expectations. It is our goal to always provide an excellent experience. We have forwarded your concerns to management for further review. For immediate assistance, please call our Customer Service Department at 1-855-920-9800.

• A

  Ashley McCarthy
  1

  I had an account at your Lebbanon Pike location in Nashville. I lost my employment as a result of COVID19. I was in contact with the office after-the-fact; and also provided them paperwork proving that fact, and was working with them on payments. I had actually noticed unauthorized payments trying to clear my checking account, after having notified them of such and working with them. My bank researched the situation and provided me with a refund of the fees that resulted in my account, due to those unauthorized amounts. I contacted the office again this past weekend, and told them that I was attempting to make good on my account, but was told that the account had "unofficially" defaulted- that it was still in their office, but in default status. and that $800 in fees had been charged to my account on their end (from those unauthorized bank transactions.) I asked for the contact information for the area manager, but was refused that information. However, was told that a message would be given to him, that if they would be willing to adjust the fees, I would be able to take care of the debt. I called to get an update on that message today, but was told that the account has now officially "defaulted," and they saw no indication of the message that I had left.

  Response from the owner

  We have forwarded your concerns to management for further review. For immediate assistance, please call our Customer Service Department at 1-855-920-9800.

• M

  Michael
  5

  New staff is so much more friendly and helpful than the people that were here last year. Always able to get in out quick never a hassle anymore

  Response from the owner

  Thank you for the Review! Customer experience and satisfaction at EasyMoney is our priority. Thank you for noticing the hard work we put into servicing valued customers like you. We look forward to seeing you again.

• D

  Dewayne Evans
  5

  The staff here is AWESOME! Ms. Bre and Ms.Jade are ALWAYS friendly and helpful and they do a great job! Keep up the good work ladies!

• a

  angela green
  1

  This place is a joke. If you work and are able to show proof of income don't bother wasting your time here. They don't use a creditable bank. They are rude and very unprofessional. I will never use their services.

• S

  Stacey Allen
  5

  Great experience...Bri was amazing!! We will definitely be back!

• D

  Daria Smith
  5

  Bre was very helpful and knowledgeable great customer service

• k

  kevin gilbert
  1

  I'll never come back to this place.