Easy Money Montclair Rd, Birmingham

Easy Money Reviews

• L

  Lastoneleft Hayes
  5

  Today I had the best customer service, I've had in years. I really appreciated the effort the ladies, put in to help me. Resolve my issues I had from trying to cash my settlement check.... Thank you and Greatly appreciated.

  Response from the owner

  Thank you for your feedback! Your shared comments are appreciated. If there is anything else we can do to make your experience better, please let us know. Thanks again for choosing EasyMoney!

• M

  Michael Farley
  2

  I was point blank lied to by an employee who told me "we don't have the funds to cash that check"....it was a $4000 check. I've done more business with this store than I'd care to admit, yet I somehow, more frequently than not, end up being treated as if I were an absolute scam artist. This establishment offers no sort of professionalism or courtesy to it's unfortunate customers and I do not suspect that will ever change.

  Response from the owner

  We are sorry that we did not meet your expectations. It is our goal to always provide an excellent experience. We have forwarded your concerns to management for further review. For immediate assistance, please call our Customer Service Department at 1-855-920-9800.

• M

  Michael Zinger
  1

  01/30/21 today I encountered the Rudest most unprofessional clerk I have ever dealt with. Absolutely horrible experience I have ever had. The clerk deliberately gave me the runaround out of pettiness and spite, used profanity and refused service for no legitimate reason. And to top it off refused to give her name when I asked for it. I have been to this location many times before and every other time the person helping me was absolutely wonderful but this time I encountered someone new, and she does not deserve to keep her job.

  Response from the owner

  We are sorry that we did not meet your expectations. It is our goal to always provide an excellent experience. We have forwarded your concerns to management for further review. For immediate assistance, please call our Customer Service Department at 1-855-920-9800.

• S

  Sigmund Sanford
  1

  Stay away from these places please. Horrible experience here Saturday evening 6/04/22

  Response from the owner

  Thank you for the Review. We invite you to contact our Customer Service team at 1-855-920-9800 with any further comments, concerns, or suggestions you wish to share.

• R

  Reggie
  1

  Last night (1/17/18) at 6:15, after cashing a checking, I noticed that that the lady did not offer me my receipt. So, I asked for it and noticed that she did not give me all of my money. I hope management reads this and review the tape. I started to post her picture, but I decided not to do it. Get your receipt when you go to this Easy Money.

• R

  Rob Collins
  1

  Everyone here is sweet as pie. That's so you won't notice that you're being ripped off. If the nice lady is honest with you, she might get fired.

• F

  Frederick Childs
  1

  They don’t give you a chance to make payments , especially when you’ve been affected by the pandemic. Very unprofessional & lazy workers, poor customer service.

  Response from the owner

  We are sorry that we did not meet your expectations. It is our goal to always provide an excellent experience. We have forwarded your concerns to management for further review. For immediate assistance, please call our Customer Service Department at 1-855-920-9800.

• R

  Ronieria Price
  5

  I came in on July 30, & Mrs.Dee & Kimberly help me. They were very helpful & very friendly. GREAT customer service

• B

  Brian W. Kittrell
  4

  More often than not the staff is very helpful and friendly. Sometimes, though, it seems they arbitrarily enforce/create new policies based on what they feel like doing.

• m

  mktheoriginal1
  1

  Overdrafted before the date supposed to pay comes up. Took money out of account before it was due.