Eagle Community Credit Union Towne Centre Dr, Foothill Ranch

Eagle Community Credit Union Reviews

• S

  Susan Lea
  1

  Zero stars REALLY needs to be an option. I thought oh cool a location closer to AAA as I needed to replace a lost debit card, then get my overdue car tags fixed. Nope- its corporates headquarters. Didnt say that anywhere online, or the door or lobby. I was sensing something wasn't quite right as it was a small lobby with 2 locked doors and a phone. Being an optimistic person I picked up the phone and dialed the extension it told you to. Snippy rude person on other end tells me its corporate. So you NEED a bank, I prefer a credit union, but they've given so many reasons to bail I'm finally there. I'm giving up convenience, small price to pay to be respected.

• A

  Alondra Murillo
  5

  I've been working with David C. in collections for a couple months. He's very understanding, has attentive listening and gives you options. I had transitioned jobs at the end of last year and I was working with David month after month regarding my auto loan with Eagle Credit Union to avoid falling behind on my title. He was not at all "annoying: like other collectors. He was very understanding and gave me the opportunity to make payments weekly until I was caught up. He was not a robotic agent. He would actually listened to my needs. By far the best experience I've had with any bank. 5 stars!

• D

  David Ward
  5

  Great credit union! They’re making my banking so easy for me and I love my Kasasa rewards!

• B

  Brian Davenport
  1

  The one and only ATM is not working.

  Response from the owner

  Hello Mr. Davenport, we're sorry the ATM was not working when you attempted to use it. We are in the midst of updating all of our ATM locations and this machine is scheduled for replacement in August with a new machine that should ensure longer uptime for our members and community.

• V

  Victor Gonzalez
  4

  Convenient ATM. Better than the one near impossible to reach at El Toro

  Response from the owner

  Thank you for the review, we're glad you like using our ATM. Eagle members also get free access to over 30,000+ ATM's through our partnership with COOP. You can find COOP ATM’s in all 50 states including 7-Eleven and Costco stores. If you’re ever unsure of where to find an Eagle ATM, use our Eagle mobile banking app. The app has a convenient ATM locator to help you find a COOP ATM to use the next time you need to get cash.