Dupaco Community Credit Union Hillcrest Rd, Dubuque

Dupaco Community Credit Union Reviews

• S

  Stephen Petsche
  1

  Just like my other review, go to a different bank. I lost my job a month ago and have been struggling ever since. They won't help. Last year I was charged over $300 in overdraft fees. I absolutely hate this bank.

  Response from the owner

  Hi Stephen, we're sorry that you are feeling frustrated. We can take a look at your specific situation with you and see if there's anything else we can do to help. Please contact us at 800-373-7600, ext. 208.

• E

  Ervin Sabic
  5

  Chad at Dupaco's business lending department is AWESOME. I've never had an issue with dupaco and everyone there wants to help you. It took me a while to find the right bank but I'm glad we did! :)

  Response from the owner

  Thank you for the review, Ervin! We are so happy you found the right financial partner in Dupaco! We're happy to be here for you throughout the years to come and appreciate your membership.

• M

  Miss Ai
  4

  My entire family has been part of the Dupaco community since we moved to Dubuque in '99. Never a bad experience, always honest and personable. Always willing to help when it can be done. It's great to have a credit union to be able to trust and turn to. I don't think I'd trade my team for anything!

  Response from the owner

  Thanks for your review Miss Ai - we appreciate your membership!

• T

  Timothy Perry
  1

  I started with Dupaco in 1988 and in 2013 I went in and got a car loan with Dupaco with a extend warranty the engine went out. I couldn't afford to fix the car. Dupaco would not honor the warranty. They sold the car and added the 2,000 I owned yet to a personal loan that I had threw Dupaco. I owe Dupaco 800. I went to Dupaco to see if I could pay less because I was having a hard time paying my bills. So Dupaco took me to court and now I have to pay for court cost. So if you're looking for a bank you should look somewhere else. I have been with Dupaco for 26 years and this is how they treat people.

  Response from the owner

  Hi Timothy, thanks for your review and we're sorry to hear that your experience hasn't been great with your loan. We'll have someone from our Member Solutions department reach out to you and see what we can do to fix this.

• P

  Patty Gaimari
  1

  This place is a joke. Won't work with you on any arrangements. The member solution staff members keep harassing you. This place won't work with you when u have someone willing to pay your full loan off or come get car from u . I kept calling them and they kept having some excuses. I am paying but they r expecting more . How does that happen when a person only gets freaking paid 2 times a month.

• D

  Daniels Racing
  1

  This credit union is a joke! Not helpful what so ever. I decided to give this credit union a try since they ADVERTISE with commercials with something like dupaco racers to build up credit. I received a cowardly email stating that i didn't meet their CRITERIA ! Really?! A cheap email? Instead of picking up a phone and having a conversation about why or what they could do to help me be approved for the loan. Apparently this was a very big mistake to give this credit union a try! Thanks for poor service

• L

  L. F.
  5

  ALWAYS exceptional customer service regarding any issue!! We’ve been with Dupaco for years and can’t imagine going anywhere else. They are the best in their field.

• D

  Drainin Buckets
  5

  AYO!!! these car loans are da bomb💣💣💣!!!! my compliments to the chef😈👨‍🍳🇧🇷👩‍🍳🙏!!!

• A

  Angela
  5

  I love the people at this bank so friendly and helpful,Great place to bank at,keep up the Great work!

  Response from the owner

  Thanks for your review and membership Angela!

• B

  Brent Phillips
  5

  This is a great local bank. Always willing to go the extra mile for you!

  Response from the owner

  Thanks for your review Brent, we're happy to have and serve you as a member!