Dowagiac Area Federal Credit Union E Division St, Dowagiac

Dowagiac Area Federal Credit Union Reviews

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  Tearsa Smith
  5

  I have been a customer with DAFCU since I was around 14 years old when I opened my first checking account. The staff is always friendly and helpful. They know the customers by name and care about their customers. I would recommend them to anyone and cannot imagine doing business with anyone else.

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  Terri Wyman
  5

  The staff at Dowagiac Area Federal Credit Union are always helpful and willing to help or answer questions and explain in detail. I appreciate being able to call and work with such a great local agency.

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  JOHN YOUNG
  5

  Banking service are great and so is the staff! I've always been treated and serviced with a personal touch.

  Response from the owner

  Thank you for your feedback, we appreciate that you took the time to let us know what you think.

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  David Phillips
  5

  DAFCU is our local CU, the employees are always very friendly ,courteous , knowledgeable of any needs and they are always smiling, also very convenient

  Response from the owner

  Thank you for your feedback, we appreciate that you took the time to let us know what you think.

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  Clarence Smith
  1

  Opened account nearly a month ago. Still hVe not received debit card. Called to inquire as to why. Was told that I don't know what street I live on. Had I been told that I may use the account ONLY in the manner they whimsically decide is fitting, I never would have opened the account in the first place.

  Response from the owner

  Clarence, I'm very sorry to hear that you're frustrated with your experience thus far. We never want our members to feel they've been wronged. A new Debit Card has been ordered, free of charge, and is on it's way to you. I want to know how I can help to better your relationship with us. Please contact me directly to discuss matters further and clear this up completely at (269) 782-2410. - Cathy Merrill

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  Harvinder Benavides
  5

  Love this bank. Tellers are very nice and the services they offer are great.

• R

  R.A.
  5

  This is the best credit union around. Employees are fabulous 🤗

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  Jacqueline Serafim
  5

  Always friendly, efficient, and great service.

  Response from the owner

  Thank you for your feedback, we appreciate that you took the time to let us know what you think.

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  Diane Schultz
  5

  Everyone I have dealt with have been very helpful and understanding.