Dollar Loan Center S 1900 W, Roy

Dollar Loan Center Reviews

• L

  Leeann Bowman
  5

  The employees are very nice. I had no problem getting a loan.

  Response from the owner

  Hi Leeann! Thanks for sharing the review. We're so happy you enjoyed the experience and the staff. We're here for you.

• R

  Ron Bingham
  5

  Melanie, Chris, and Danielle are all awesome. I came in for a personal loan. They were all very courteous and friendly. They answered and addressed all my questions and concerns. The process of applying for a loan was hassle-free. Great professionalism on their part. I would totally recommend this place to anyone who is in need of a loan. They really treated me well here. Thank you!

• Y

  Yvonne Chan
  5

  Thanks for haveing me as friend these guys are fair and wonderful people to talk too thanks 😊 again for haveing me

  Response from the owner

  Hey Yvonne! Thanks for the kind words and rating!

• a

  anna banana
  5

  Chris is such a pleasant guy to work with. He made my loan process fast, simple, and hassle-free. It only took minutes to get my loan process in order, reviewed, and approved. And he even followed it up with a courtesy call. In such a time like this where people are often high-strung and frustrated with COVID-19 related financial stress and difficulties, it's really refreshing to come into the Roy branch office of Dollar Loan Center and be treated with respect, courtesy, and be greeted by someone with a pleasant disposition. I know how it can be frustrating dealing with people sometimes. Customer service at this place was top notch! I totally appreciate the help and I would recommend this place to anyone who is in need of a loan. Thank you, Dollar Loan Center!!

  Response from the owner

  Thanks for taking the time to give us a review Anna! We're happy to hear that we are exceeding your expectations. We think Chris is pretty great to! Thanks for the positive vibes!

• J

  Jacob Price
  5

  Melanie and daisy were awesome and helped me so much i recommend them to everyone

  Response from the owner

  We certainly don't like to hear this, Jacob. We take a lot of time and effort to teach good customer service to our team and are sorry we failed you. We hope for a second chance to make things right.

• S

  Sarah Thompson
  5

  I had a great experience getting a loan here. Danielle, was completely amazing and so helpful. She helped me get the funds I needed even with minor hiccups. She was great to my kids, very friendly, welcoming and treated me like I was a person and not just a transaction. Getting loans are always scary, but with Danielle's help it was just a great experience. Thank you

  Response from the owner

  You. Are. The. Best. Sarah! Thanks for taking the time to write a review. Happy Holidays to you and your kiddos!

• B

  Brittny Edmonds
  1

  If I could I would give them 0 stars. Kept us there for 40 minutes until they decided they needed to call and verify employment. Meanwhile, we had paystub, been at same employer for over 9 years, wearing work clothes with company logo and since the office closed prior to them calling we were refused a loan. Seriously?! Don't waste your time with this crappy place. There are plenty of other loan agencies close. That actually value their customers.

• J

  Josh Christiansen
  1

  DLC IS A COMPLETE JOKE!😡 Applied online and was told I needed to come in with a pay stub and address verification. So I did. I was then told I had to reapply as they had no record of my application. So I did. Then after sitting there for an hour I was told they could only do a fraction of what I was asking for which does nothing for my situation. Thanks DLC, what complete waste of time. I would stay away from DLC if were you.

• T

  Tabitha Yates
  1

  What a waste of time. Did application online they said approved just come down with verifications. Underwrite needs more training on how to read a pay check stub. Had loan there before no problem and nothing changed. Lost my business. Thanks dollar loan center for saving me money on intrest.

• M

  M Ma
  5

  Dollar Loan center in Roy has an awesome staff. They handled my loan in a very professional manner and were able to tell me exactly what I would receive and what my payments would be.