Dollar Loan Center S Mccarran Blvd, Reno

Dollar Loan Center Reviews

• R

  RealtorMaynesNV
  5

  Sometimes you come across customer service that greatly exceeds expectations. I was assisted by Tawnya at the Mira loma location and found her to be very welcoming and friendly to work with it. She certainly exceeded my expectations which greatly reduced the stress of having to get a loan. I was very satisfied and would highly recommend her and dollar loan center!

• t

  thomas pomposello
  1

  I was put on COVID-19 precautionary quarantine without pay by my employer after the first week of December. Missing two whole paychecks just before Christmas was looking to ruin my family’s holiday so i applied for a loan. They denied me, a returning customer, because my most recent check-stub was from dec. 11. They basically told me that as soon as i get my next checkstub (a week from this coming Friday) they will approve my loan... a week AFTER christmas AND on PAYDAY?? Ridiculous

  Response from the owner

  Hi Thomas. We're sorry you were less than pleased with us. Please be aware that each loan goes through underwriting on a case by case basis and responsible lending is very important to us. We are always trying to offer loans with fewer guidelines, but with strict regulations, sometimes that's just not possible. Thank you for stopping by, we hope to help service your loan in the future.

• L

  Lonzell Hay
  5

  I came in to the Mira Loma location the two ladies that helped me where very nice and polite. I needed help and even thou they informed me that they were unable to do a loan for me, I certainly can say they were very helpful and had great customer service. When I am able to come back I most definitely will be coming to this location. Thanks ladies for being so understanding and answering every question I had!

• R

  Rhodes Ballin
  1

  Angelica was horrible customer service. Purposely tries to find reasons to disqualify you so she doesn’t have to do her job. Would not recommend. Go anywhere but here.

  Response from the owner

  Hi Rhodes, sorry your experience was less than great at our location. We are always looking for ways to improve the experience for our customers, which means continuously training our team on how to give their best. We will certainly pass this review to our manager to look into for you.

• M

  Matt Cannon
  5

  Tawnya was both courtious and professional helping me in a trying time two thumbs up

• K

  Ken Pagh
  5

  Great people n the best service left money tree just because they can't compete with service or prices very happy

• K

  Kelly OBrien
  4

  Fast and Friendly... Great rates.... I will be visiting with them again in the future

  Response from the owner

  Thanks Kelly! Glad we were there for ya!

• B

  Brittany Botelho
  5

  Yadira was fantastic and very knowledgeable and answered any questions and more. Thanks

• M

  Magick Quill
  5

  Wonderful staff. It's my favorite DLC

  Response from the owner

  Hey Magick! Thanks for the kind words and rating!