Dollar Bank Chagrin Blvd, Beachwood

Dollar Bank Reviews

• K

  Karola Barela
  5

  Originally went to a different location that was closer on my way. I became so frustrated that I left and came to this one as it was the next closest. Honestly I'm so glad that I did, and I would rather drive further out to get a smoother and better service. The associate in the drive thru was very attentive and helpful so it made the experience even better. Highly recommend this location as it's worth the drive if you're around the general area.

  Response from the owner

  Thank you for your review, Karola!

• C

  Christine Purnell
  5

  Always have had a pleasant experience with this location, outstanding customer services, this is the only one that I do my business with it sure a pleasure to see smiling faces when doing business.

  Response from the owner

  Thank you for your review, Christine! We are happy to help with all of your banking needs.

• A

  Anne Oswald
  1

  Staff at this branch completely messed up on the automatic withdrawal for my new mortgage loan. If I get a late payment notification, they will be feeling the wrath of my displeasure. What do you get paid for? Even the manager on duty reviewed the paperwork. Typical..get your business but lack of customer service.

  Response from the owner

  We understand that this situation has been resolved. If you need further assistance, please call 1-800-421-8059, Monday – Friday from 8:30 AM – 5 PM.

• M

  Ms. Audrey
  2

  They like to refer you to the 800 number, but the 800 number has you at 46 callers ahead of you and disconnects the line frequently. The 800 number has been an issue for over a year.

  Response from the owner

  Thank you for your feedback. We understand your frustration and apologize for the wait times – we are working to improve the experience for customers.

• r

  ro dawson
  5

  This is my favorite branch! Always a smile and GREAT service. Efficient, personable and friendly.

  Response from the owner

  Thank you for your review, Ro! We are happy to help.

• D

  Doneasha Washington
  5

  Great customer service every time I go into this location!

  Response from the owner

  Thank you for your review!

• A

  Angie P
  5

  Deandre is the BESTTTTT He is so kind and patient!!!!!

  Response from the owner

  Thank you for your review, Angieneth! We are happy to help with all of your banking needs.

• C

  Carla Perry
  5

  I Love This Branch ,I Always Receive EXCELLENT Service ❣👍🏾

  Response from the owner

  Thank you for your review, Carla! We are happy to help with all of your banking needs.

• N

  Noshala Stanley
  5

  I love this place because they stay open longer and is very convenient

• K

  Karla Mariposa Vasquez
  5

  Very satisfied with all of the services and the professional staff!