Dollar Bank Union Ave, Natrona Heights

Dollar Bank Reviews

• A

  Amy Norris
  1

  This places charges a 37 dollar overdraft fee if you even go negative 1 in your account. Plus a 5 dollar service fee every month compared to first commonwealth which only charges a 2 dollar service fee (only if you get your statements through mail) and if you go negative they will never charge you anything.

• S

  Starghostly
  1

  Went only negative 1 in my account because I miscalculated how much my electric bill would be. They charged me 37 dollars so now I'm almost negative 40 in my account. Definitely closing this account up fast.

• D

  Deborah Smith
  2

  I have been a Dollar Bank customer for over 40 years. I have maybe called the office in N. Hgts once or twice in the last year. I called last week and asked if I could get a copy of my checking if statement for the last month. I spoke to a lady and also a guy. I was told I would have to call the 800 number. I did and they told me the N. Hgts office would have to get that for me. Some people do not want to do their jobs. Do sad. Always trying to push their work off on somebody else. So sad. Very fussappointrd. Thus branch died not really seem that busy since the have the drive thru a block away. Do your jobs people..... my checking

  Response from the owner

  We appreciate you being a long-time customer and are sorry to hear about your experience. We’d like to help. Please e-mail [email protected] for assistance.

• L

  Laura Jones
  2

  Drive thru now only open until 5 also, what's the point of 2 Banks, same hours? Missing the large hours

  Response from the owner

  Thank you for your feedback. Our Natrona Heights Office and Natrona Heights Drive-Thru locations offer similar weekday hours. However, the drive-thru has extended hours on Fridays until 7 PM and Saturdays 9 AM - 2 PM.

• D

  Dan Kolar
  1

  Drive through wait times are ridiculously long without a line. Usually takes 20 mins for a simple deposit. Stay clear away from this bank

  Response from the owner

  We’d like to hear more about your experience – please call 1-800-242-1616, Monday – Friday from 8 AM – 8 PM and Saturday from 9 AM – 3 PM.