Dime Community Bank 5th Ave, Brooklyn

Dime Community Bank Reviews

• k

  kylie jones
  1

  BEWARE OF UNDERLYING PREJUDICE!!!!! I recently stopped by this location to inquire about opening an account for myself and younger brother. The manager, I believe his name was Charles was extremely unbecoming, at first glance he provided me with a scathing look of disdain. I immediately felt uncomfortable as if my money was not desired. I have NEVER in my life felt so much prejudice.

  Response from the owner

  Hi Kylie, We are very disappointed to hear of your recent experiences at our Park Slope branch and would welcome the opportunity to discuss some of the details with you personally. We always strive to improve the level of customer service that we deliver. Your feedback is very valuable to us. Please let us know the best way we can contact you to follow up. Thank you! - Dime Community Bank

• O

  Oksana “Oxy23” D.
  5

  Had an account with my mom since I was 16 and decided to walk in today to have my own separate account. The representative Tony was super helpful with getting my newaccount set up. I would definitely recommend!! Thank you Tony!!

  Response from the owner

  Hi Oksana, Thank you so much for your 5 star review! We are thrilled to hear about the wonderful customer service you received from Tony! We’ll be sure to pass along your kind words! We hope to see you again soon :) Stay safe! - Dime Community Bank

• F

  Fob Brooklyn
  5

  We just finished our PPP loan with Branch manager Leroy. They inform every step and his team knows what is next. Thank you again and we are happy to start working with you.

  Response from the owner

  Hi Fob Brooklyn, We are thrilled to hear about your PPP experience with Leroy! Thank you for your review and welcome to the Dime Family! Stay safe! - Dime Community Bank

• D

  Daulton Anderson
  5

  I went into the dime bank with a problem concerning establishing my online business account.I was greeted by Tony Pham who inquired about problem, I was frustrated and annoyed that I was unable to establish my online account for commercial banking, to make a long story short,Tony walked me thru each problem area I was having, consistly asking if he was correcting my problem, additionally he involved customer service to make sure I was satisfied.The end result was my online banking was established for my commercial account, with a new user Id & new password.Tony did a fantastic job, in establishing and correcting my problem...he deserves🌟🌟🌟🌟🌟

  Response from the owner

  Hi Daulton, Thank you so much for taking the time to provide us with your 5 star review. We are thrilled to hear about the wonderful experience you had with Tony Pham. We will be sure to pass along the kind words to him. We look forward to seeing you again soon! Thank you for being a Dime customer. Stay safe! - Dime Community Bank