Deepwater Industries Fed CU N Broadway, Deepwater

Deepwater Industries Fed CU Reviews

• J

  Jason Ellis
  1

  If you are in to online banking this is not the bank for you. System is never up and running; always down. You would think there IT department would top notch. Would expect online issues from a mom and pop shop not the bank. Been over a week since I could check my history online; since it has been down for over a week and counting!

• D

  David H
  5

  Credit Unions are awesome! This one included. This CU has a fantastic rate on its credit card. Features: o Monthly dividend with a $500 balance o No minimum balance required to open and maintain your account o No monthly fees o No per-check charges o Free MasterCard debit card o Automatic transfers from savings accounts for overdrafts o First order of checks is free. Subsequent orders are billed for exact amount charged by printer (We don't add on fees) o Easy re-order of checks directly from our website o Free checks for seniors 55 and over

• D

  Dan Houtz
  1

  Would give zero if it was possible. Used to be a great institution when it was on the Chambers Works site. Was also still good after they moved offsite for many years. Now they are nothing more then another profit driven cash mongers. Thier banking is still late 90's early 2000's tech. The super friendly staff and loan department have long since retired. They do have competitive rates but unfortunately that's all. Anytime I try to conduct business anymore there are always roadblocks of seemingly senseless policies and bland snotty don't give a damn attitude customer service. The debt cards constantly double withdrawal at the atms and they could care less. Can't count how many times I've asked to speak with the branch manager and get hung up on. 9 times out of 10 the phones rings and nobody picks up. It's a shame the place turned into just another one of many banks around here.My kids get Xmas checks from family abroad in the mail and they refuse to deposit because my 8 and 13 year olds are not account holders?? These are some of the things they used to handle with zero issues. Gone are the days when they knew you by your first name. Even my parents after 30 some years decided they were not what they used to be. They seem to be dying with Chambers Works.

• E

  Emily Snyder
  5

  My 5 stars are for Donna! She's just the absolute best, always a sincere smile on her face. She actually cares to help you, and makes sure any problem you have is resolved. You've kept that personal touch in banking, and that is rare these days when most just see us members as account numbers. So thanks for being you, Donna!! You're so appreciated

• M

  Matt Hefner
  1

  By far the WORST bank/credit union I have ever been affiliated with. The online banking service is a joke. Its down more often than is up and running which in return gives you NO access to your funds. I've tried to call for help/questions on several different occasions and get nothing but a busy signal or the phone just continually rings and rings with no answer until you call back 5 times, they charge you $2 per debit transaction (not at ATM, but during store transactions) which is completely ridiculous. Why should I be charged to use MY money while making purchases?? I thought a credit union was supposed to be more beneficial than a regular bank, but in this case, absolutely not. You're better off just storing your money in a shoebox, because the hassle and frustration using this credit union is definitely not worth it.

• A

  ABN
  4

  The people there have come a long way over the years. So nice and helpful. If there is a problem, always ready willing and able to assist. I would of gave them 5 starts, but when you get a direct deposit into your account. That deposit should be ready like all the other Banks over night after 12am. You always have to wait until they open to do any withdrawals or take out any money. It's like their on an old system from 1980. C'mon DWFCU step up your game.

• C

  Cheryl Dunn
  5

  Great experience with them. Online banking I have never had an issue with. It only took 15 minutes to get approved for my car loan and walked out 5 minutes later with my check. Thank you

• C

  Charles Maurer
  5

  It's bin my bank for over 20 years. Excellent service.

• V

  Victoria Buoncuore
  5

  Everyone there are very nice great team work