Dade County Federal Credit Union Nw 27th Ave, Miami Gardens

Dade County Federal Credit Union Reviews

• B

  Bruce Mcnair
  5

  Alex from the Dade auto desk, Frank my loan specialist, and the manager at the Dade auto desk Daymar Salgado where phenomenal with helping me find my new car. Got me a great deal on a luxury car with low mileage. Thanks guys!

  Response from the owner

  Thank you for the great review, we appreciate you. Enjoy your new car!

• G

  Geneva Johnson
  5

  This was my first experience with the Dade Auto Desk, and I'm so grateful I called. The representative, Kris Walters, was very polite, patient, and professional. He took the time to explain all the new truck features, which helped me make the right decision. Kris sent me photos of several trucks, then connected me with a dealership within the hour. I went and test drove a few trucks and took ownership of my new vehicle the next day! BEST auto buying experience EVER! Kudos to Mr. Walters...You're the Best! "Love My New Truck...Thanks again for everything!"

  Response from the owner

  Thank you for the 5-star review and great comments. We will be sure to share your review with Kris and staff. We appreciate you. Enjoy your new truck!

• A

  A Ford
  5

  Dear Alex, Thank you so much with the new purchase of my vehicle 🚘. I really wanted to post my appreciation for your professionalism and outstanding service provided to me. Throughout the process via telephone I was anticipating that I might not receive the vehicle that I wanted, but I was wrong. I was extremely impressed on delivery day, and I will recommend you (Alex) to my friends and family members that are looking for a new vehicle. Thank you again from a very happy customer! S. Fulford

  Response from the owner

  Thank you for the great review! We will make sure to share it with our staff. Enjoy your new car and thank you for being a Member. We appreciate you!

• B

  Brittney-Ann Woolley
  1

  Drive Thru customer service is TERRIBLE. they answer the intercom when they feel like it and have absolutely no sense of urgency almost like they are purposely taking their time. Also this credit union does not have a bill counter which is a little crazy to me you have to wait for them to manually count bills

  Response from the owner

  We're sorry you feel this way. Please be sure we strive to provide our Members with excellent service and attention. We would like to address your concerns. If you could please provide your information, a member of our management team will contact you, http://bit.ly/1ujEU0I

• J

  Jose Villafuerte
  5

  I wanted to take a minute to commend Kris Walters from the DCFCU, Miami Gardens Branch. Kris works with the Dade Auto Desk (DAD), a service that the credit union offers to its members, to assist with new/used car purchases. Kris hit the ground running and quickly found a used car meeting all my needs. He arranged to have the car delivered to a dealer closer to my home. When I arrived, the car was clean and full of gas. Once I decided to buy the car, Kris worked with my loan officer to facilitate all the details necessary to finalize the loan. Kris is easy to work with and very accommodating to all needs and requests. He did a great job and deserves the recognition. I deficiently recommend the Dade Auto Desk, just ask for Kris Walters.

  Response from the owner

  Thank you for the 5-star review, we appreciate you!

• J

  Jennifer Shipley
  5

  Chris Walters from the Miami Gardens office is a rock star. He was polite, efficient and effective. He negotiated a much better price for me and had the car delivered in one day. He also helped me get the best financing possible.

  Response from the owner

  Thank you for the 5-star review, we appreciate you!

• R

  R Jay
  4

  I have always had a good experience with this branch. They're efficient and customer service is good. They serve a very high volume in this mini branch. The only negative is that I don't feel there's enough privacy there because it's so small.

  Response from the owner

  Thank you for the 4-star review. We appreciate your feedback and will share it with the team. Thank you for being a loyal member.

• J

  Jimmy M
  1

  When i went there the lady who was siiting with memebers was extremely rude. I asked her if I can get checks , and she went into my account, and told me i barely had enogh money in there,so why I needed the checks, but I knew i was getting a deposit the next day, and i was going to use it then. I thought that was very uncall for, unprofessional, and it was none of her buisness. Customer service needs to be better at this location.

• G

  Glenda Wilson
  1

  Sometimes, Too Often. Previously, Last month and last night August 27th, 2017 The ATM DOES NOT Accept Cash Deposits. Only Check Deposits at this location. Weekends & Week Days. 195th St. and NW 27th Ave. inside Walmart Only allows Check Deposits. I 've complained 2-3 times with Customer Sèrvice. My opinion is DCFCU Does NOT Care about providing good customer service.

  Response from the owner

  We apologize about your experience. Please be sure that we are committed to providing our Members excellent service. If you would like to speak to someone about our Check Hold and ATM Deposit Policies, please click on the link below and provide us your contact information on our secure form. http://bit.ly/1ujEU0I.

• M

  Michelle Brown
  1

  They were so nasty to me and gave me “street-attitude,” They also stole my collateral and said I took it out of the bank which is a lie. Haters all of them.

  Response from the owner

  We apologize for your experience at our Miami Gardens Walmart branch. Please be sure that we are committed to providing our Members excellent service. We would like to address your concerns, please click on the link to provide us your contact information. A representative from management will contact you as soon as possible. http://bit.ly/1ujEU0I.