Cyprus Credit Union 13400 S, Riverton

Cyprus Credit Union Reviews

• a

  autumn skinner
  1

  Worst company to do any banking/ finance through. They lie and tell you that you’re financed and then come back and say they need additional information. They are not willing to waive needing a drivers license even when the dmv is booked out and you can’t get in. Horrible horrible! Any other credit union is better than Cyprus. They shouldn’t even be in business.

• S

  Scott Johnston
  1

  Long time member here (10 plus years) . Was just told by the not so nice teller lady that she was going to put my 7k check on a 5 day hold. This check came from another credit union in town. Waited a good 10 plus minutes for her to come back and tell me. I've never had someone call another local credit union to verify such a small amount. Took my check back and went up the street to America First where I am also a member. I was in and out in less than 5 mins with no BS about verifying funds from another local credit union. I will not be opening any more accounts with these folks, they have changed.

  Response from the owner

  Hi Scott, we're sorry to hear you had to deal with that. Your feedback is important to us, so would you please send us an email at [email protected] with more information about the situation and your contact information? We look forward to speaking with you soon.

• M

  Manuela Corleto
  5

  My hubby and I have always had a great experience at this branch. We love Stacie and the rest of the girls there, they are so sweet! And for my banking needs, they have been excellent.

  Response from the owner

  Hi Manuela, thank you for your positive feedback and taking the time to leave a review! We agree that Stacie at our Riverton branch is wonderful. Please let us know if there is anything you would recommend to us so we can continue to improve our service!

• W

  Wade Martin
  1

  Worst banking experience in the industry. This was the final straw of many bad experiences in this branch... 50/50 The people in this branch are lazy, incompetent, clueless, and overall very poor bankers. No, smiles and jokes with co workers is not taking care of customers. Making customers stand and wait while 6 employees visit and laugh, all while helping no one is not good service. Interrogating me as to where I received a check (small amount) that I am only trying to deposit into an well established account and telling me it is for my and the banks protection is simply BS. Not asking for cash back. Merely a simple deposit. Still have not gotten an honest answer as to how the bank is at risk here..... Yes I have called management. Done with this joke of a branch. Cyprus Credit Union has completely lost my trust due to the Herriman branch. Since voicing my experience to friends, I am not the only one in this boat here.

• R

  Robyn Galloway
  1

  A member since 1990, 27 years. Just moved to Herriman. After my 3rd visit..... This branch needs a complete re-set. They are worthless and very incompetent. Can not believe how long I had to stand there to get some help when there were at least 5 employees I counted walking around and visiting. I was the ONLY customer in the bank. Terrible. Taking my banking down the street.

• T

  Tyler Bowles
  5

  The staff always has a positive attitude and I feel welcome when I go into the bank.

  Response from the owner

  Hi Tyler, thank you for the review. We agree the Herriman Branch is wonderful! Please let us know if there is there is anything we can do to help you in the future!

• D

  Daniel Howells
  5

  best Bank ever - online banking is great and in office staff Very Awesome!. Its nice they know my name and and very helpful.

  Response from the owner

  Thank you for taking the time to leave a review, Daniel. We appreciate the support and are glad to hear that our branch team and online services work well for you. Have a great day!

• T

  Tracy Sandoval
  5

  I love these girls here! I've been banking here as long as I can remember.

  Response from the owner

  Hi Tracy, thank you for the review. We agree the Riverton Branch is wonderful! Please let us know if there is there is anything we can do to help you in the future!

• P

  Phillip G
  2

  Not very busy, and that's nice but the staff are often unable to help you and require the main office for any answers. Not reliable

• T

  Tyler Bowles
  5

  Great people that are always happy to help. I'm glad there's finally a location closer to Herriman.